From arrival to departure it was a brilliant experience and everything was perfectly organised. The diving was great and more importantly for us was the 1 to 1 teaching that was given to a novice diver which was also much appreciated. The dive center located on Gaya Island is ideal and the facilities also ideal with all staff members being friendly and enthusiastic. We found that daily pick up's from Manukan island to Gaya island provided by the dive center worked well for us also, literally only 5 minutes boat ride daily.
The accommodation was perfect also on Manukan island, please note no cash machines on this island so before leaving KK please make sure you take enough funds. However the island reception does take plastic but it always nice to have enough local currency for ad-hock things.
I would have no hesitation booking again through Downbelow in Borneo and hopefully will again in the near future.