Was here Sept 21 to 23 2012, Grand Borneo Hotel is really not that grand at all, I have been to a number of 4 star rated hotel and this one is none at par with those I have been to. The facade and the lobby is nothing to be happy about, plain and typical. Wifi is only available on the ground floor and the 2 cafe/restaurant on the next 2 upper floors.
The rooms were dated and not maintained properly, stains on old carpet, laminates on furniture chipping off, safe box with no batteries (we asked to have new batteries to work). We went to KK in a group and we all paid the same type and rate for our room, but the room that was given to us is small compared to the other rooms, a non standard procedure comapred to other hotels (never complained about this anymore). Our room has a tiny work table just enough to place a laptop, no bath tub and toiletries include only a round soap, shampoo and a liquid body soap... I was expecting at least a set of cotton buds, a bottle of lotion, a comb and a shower cap, things that I was able to see even in a 3 star hotel.
Location of the hotel is a no-no for those who want nightlife coz it is quite far from the city area where bars and clubs can be seen. The hotel is on top of a not so huge shopping mall that closes at 9 pm, after that there is nothing much to do in the hotel. Though they (mall) have a shuttle service going into the city it is only till 930 pm, taxi cabs costs around 30 ringgit for a 20 mintute travel to city.
Breakfast buffet is rated 4 out of 10, asian food (nasi lemak) for 2 days and all are the same. Limited choices.
Swimming pool is small but enough for a few good laps.
Has a gym but I wasn't able to check it.
Given a choice, I would rather check in at a highly rated hotel in Tripadvisor at a lower price but better quality and location.
- Official Description (provided by the hotel):
- Grand Borneo Hotel, a fast growing home-grown brand, makes its debut in the pulsating tropical wonders of Kota Kinabalu. This 325-room property of modern chic deluxe class forms an integral part of the largest mall in Sabah - 1Borneo Hypermall - an entertainment complex with over 400 stores of leisure, entertainment and culinary delights. This international class hotel caters to business travelers as well as holiday makers. ... more less
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- Also Known As:
- Grand Borneo Hotel Kota Kinabalu, Sabah