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“Very helpful staff but a lot of BED BUGS!”

Travellers' Light Backpackers Lodge
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Travellers' Light Backpackers Lodge
Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very helpful staff but a lot of BED BUGS!”
Reviewed April 7, 2014

We booked the family room for 5 nights in this lodge but there was a problem with the booking so they made us move to the lodge right next to them. That was a bit inconvenient but the staff were very apologetic and they helped us with moving our stuff. The room size was alright for it's cheap price, ac was working well but they turn it off during the day. Somebody said that the ac can't be adjusted but when we were there, we just asked for the remote from the staff and they lent it to us. The dining area was on a nice balcony but there were ants crawling on the table and in the sugar container. Guests have to wash the utensils they use which was fine but the utensils look old and dirty and the sink is not clean as well. Breakfast includes bread and jam. You can have coffee & tea anytime. Free hot and cold drinking water is also available anytime (the other lodge we transferred to sells bottled water). Location is convenient, just 5-10 minutes walk to the city center. The beds are infested with bed bugs though, all 4 of us had bed bug bites all over. The staff are very nice and accommodating but they definitely have to do something about the bed bugs and in maintaining the cleanliness especially in the dining area and the bathrooms.

  • Stayed January 2014, traveled with friends
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Helpful?
Thank elzee1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 reviews from our community

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Rating summary
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English first
Manchester, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 20, 2014

We stayed here for about 6 nights. We stayed in a double room which was quiet and simple with AC.

The bathrooms are outdoors on the roof terrace which I loved. Having a fresh-air shower is awesome!

The terrace is also home to the TV with astro which was great for me so I could watch English football.

The staff are amazing, really helpful and friendly. One night the owner even cooked us some dinner!

Location right next to the centre of KK. Ideal.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank CatDogSeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kota Kinabalu, Malaysia
1 review
Reviewed February 22, 2014

we stayed here for a couple of nights and have come back for a couple more. the staff are friendly, rooms clean and a/c working fine. it has wi-fi and a pc free to use. hot shower available.. though the plumbing could use a little attention.. i will mention it to the staff tomorrow, all in all a nice place and it's in a great location and backs onto some jungle which is unusual for being in a city.

Room Tip: room 204 for 2 sharing or a family of 4. 2 beds + a bunk bed
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  • Stayed February 2014, traveled with friends
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Helpful?
Thank simonji13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, England, United Kingdom
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 8, 2014 via mobile

We stayed here one night after climbing Mt Kinabalu.
Rooms are basic but ok. However I woke in the night to find bed bugs crawling over me!

There is a security camera that seems to be overlooking the showers which I was not at all happy with!

There are signs all over the place telling you to be quiet and step lightly, however we were kept awake by the staff giggling and talking loudly in the common area until gone midnight (we were shattered from our hike and just wanted to sleep!)
Our bedroom window looked right into the common area, right next to the tv so we got all the tv noise too. And the staff kept the lights on in the common area until very late meaning all the light came into our room.
We were then awoken at 6am by someone stomping around (it was the staff putting breakfast out) however it sounded like a heard of elephants!

We are leaving tired, annoyed and covered in bed bug bites!

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Sus704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kota Kinabalu hotels

Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 8, 2014

I had booked to stay in a private double room at Travellers Light Backpackers Lodge for two nights, as the price was great and the past reviews looked really good. But had to leave after TWO hours due an infestation of bed bugs!

The location of the hostel is about 20mins taxi drive from the airport. There isn't much in the local area but we didn't have time to do any exploring, so you may find more if you last longer than we did!

The woman that checked us into the room, was friendly and I do feel bad having to leave a bad review, as she was really nice.

The room was old and very basic but thats what we expected with the price. The a/c is always on and you are unable to change the setting! I like rooms cold but this was crazy! The temp was set at 16 degrees, if not lower!

The bathroom is located outside and looked again basic but ok. Again, its a very cheap hostel so we weren't expecting much.

BUT! I (maybe stupidly) checked under the sheets and was horrified at what I found! The bed was crawling! I didn't even have to search for bed bugs! They were EVERYWHERE! and large! I also found a huge collection of bed bug eggs and blood stains all over the mattress.

We quickly gathered our stuff (off the bed) and starting searching for somewhere else to stay for the night.

When my girlfriend told the woman about what we had found, she was apologetic and booked us a taxi to our next hotel but unfortunately wasn't able to give us a refund for the two nights. She directed us to the website we booked the room through and said we needed to go them for a refund. As the hostel was cheap, we didn't argue about the refund as were happy to be getting away from the bed bugs!

I have been bitten by bed bugs before and its not fun! They easily get into your belongings and can invest your stuff, which is costly to try to clean. I would defiantly AVOID the private room here and look elsewhere!

  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
2 Thank Adamb1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 11, 2013 via mobile

We stayed here for 3 days wile we were travelling through Borneo. It's a really cleab hostel. Room whit airconditioning that worked just fine. Showers are oke. Staff is extremely helpful. In fact they invited us for a Octoberfest party (thats right, in Borneo) and we had a blast. they even helpt us picking a rental car. So good place that I'll recommend to others that are backpacking and don't want to spend a lot of money.

Stayed September 2013, traveled as a couple
Helpful?
Thank Nikki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 4, 2013 via mobile

We stayed here 2 nights. From the moments we walked in the service was superb. We were quite early and they were happy for us to sit and relax in the common area. The double room was clean and had space. The aircon only had one setting though . Vvv cold . The showers are outside but we where surprised but loved it . There is wildlife out the back area birds and monkeys. The breakfast is standard. The family who run it our lovely . They are very generous. Made us a crab dinner on our last night with the family. Food was the best we had had in Sabah . I also had a puncture and the man who owns it helped me change it with me asking . The price is a lil expensive but it's standard for KK. It's a good location and everything is a 5 min walk.

  • Stayed September 2013
    • Value
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    • Cleanliness
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Helpful?
Thank Quins15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travellers' Light Backpackers Lodge

Property: Travellers' Light Backpackers Lodge
Address: Lot 19 Lorong Dewan | Sabah (borneo), Kota Kinabalu 88300, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Style:
Ranked #54 of 99 Specialty Lodging in Kota Kinabalu
Price Range (Based on Average Rates): $
Number of rooms: 6
Official Description (provided by the hotel):
WARM GREETING FROM BORNEO TRAVELLERS LIGHT¦ Travellers' Light is Clean, Cozy, Comfortable and one of the new lodge in city center. We are Safe and Convenience, the Police Station is our neighbor. Also having the exotic rain forest at our backyard garden which you will observe and hear the butterflies and birds in their natural habitat. 'CLEANLINESS IS OUR TOP PRIORITY' ... more   less 
Also Known As:
Travellers' Light Backpackers Lodge Kota Kinabalu, Sabah

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