We stayed at this hotel for 5 nights. When we arrived at the hotel we queued in the lobby for 3/4 of an hour to check in. The room was big ,but lacked shelves, we were on the top floor and heard banging at all times of the day and night. Apparently it was the wind rattling the pipes! The hairdryer wasn't working, and we had a problem with ants in our room. At first I thought it may have been from a packet of raisins we had so I threw it out but the ants were there throughout our stay. Staff were friendly and accommodating but hotel is run down. Location is good if you like shopping with the hypermall attached to the hotel. We ate at the restaurant once, which was equally disappointing. My husband sent his lasagne back because it was cold and I sent my burger back because the patty was raw and that was after waiting an hour for our food!!! and the restaurant was empty! So we didn't eat there again. Disappointing except for the shopping.
- Official Description (provided by the hotel):
- Located within a 25-minute drive from the Kota Kinabalu International Airport, The Klagan Regency offers exceptional comfort and value in Kota Kinabalu. The hotel has direct access to 1Borneo Hypermall which houses a selection of over 300 shopping, leisure and dining outlets. The Klagan Regency is also an excellent venue for any events with the capacity to hold up to 1,800 persons. It's close proximity to many corporate and government offices as well as several tourist attractions in Kota Kinabalu, making this the preferred hotel for leisure and business travellers alike. ... more less
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- Also Known As:
- Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu
- Accor Kota Kinabalu
- Kota Kinabalu Novotel
- The Klagan Regency Kota Kinabalu, Sabah