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Tune Hotel - 1Borneo, Kota Kinabalu
Ranked #27 of 91 Hotels in Kota Kinabalu
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“fit to price”
5 of 5 bubbles Reviewed August 1, 2013

Located for about 7 km from KK city center (30 minutes by bus) but it is integrated with 1 borneo hypermall (the largest mall in Malaysia Borneo). You can find easily what you want in there. There is a free shuttle bus to city center facilitated by its mall. It's simple, just give your name and tell your hotel to the counter that located in the back of the mall. I booked the basic room with no add ons but it was good especially the bed and the shower and all computerized with my room card, fantastic !

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rzkyprtmadhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - 1Borneo, Kota Kinabalu, responded to this review, August 29, 2013
Dear Guest,

Thank you for taking the time to post your comments on Tripadvisor.We hope to continuously 'wow" your expectations in future.

Have a pleasant day.

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

Traveler rating
    92
    177
    118
    43
    26
See reviews for
90
107
68
40
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
1 review
4 of 5 bubbles Reviewed July 31, 2013

As stated in my title of review, the room which I've stayed into was clean and comfortable, but I needed a clip to prevent the curtain from 'flying up high'and expose the inner view of the room to the outside as I was staying in a room with window.

Staffs were all friendly with a warm smile on their faces at all times, which was particularly important when I was traveling alone in a foreign land.

I'd like to highlight the quote used by Tune hotel as the summary of my review: 5 Star hotel experience with 1 Star price!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bluefoxin86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

We stayed in a double bed room for two nights. We love the room so much and the bed is very comfortable, washroom is clean and not smelly. Although the room space is limited, but its okay for two people. The hotel is not located in the middle of the city, we can only shop at the 1Borneo Shopping Mall, but there got free shuttle bus to city every hour.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helen311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed July 20, 2013 via mobile

Stay there for 3 days and 2 nights... Pay cheap for the rooms.. After all, the reason for hotel was just for resting.. No not much complain about the room as long as i am able to sleep well after having busy days... Located in 1Borneo, so no problem with foods, entertainment, etc... Only problem is the transportation... However, i hate the windows. Whats the point of having windows when the only things you can see is wall and windows of opposite room?..

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olivers C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 20, 2013

Cheap clean rooms. Part of a modern hypermall, 1Borneo. But located about 15kms northeast of the city centre. There's a free shuttle bus service from the city (near Wawasan plaza, I think) to 1Borneo, so try to catch the bus since a taxi ride may be costly. Rooms are not accessible from the lobby, you have to take the elevator located outside the lobby. I stayed at the 3rd floor, and the hallway was not really nice to look at.

Room Tip: Get a room with an outside view.
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DinSham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandakan, Malaysia
1 review
3 of 5 bubbles Reviewed July 18, 2013

Stayed again on overnight transit. Quite far from airport, but being at 1Borneo makes up for it. Rooms basic, clean & functional. Get to keep the nice bag that held the towel,soap & shampoo. Friendly & helpful front desk staff. 2 24-hr stores & travel outlet on site. Great for short stay.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank In_Transit_Always
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
113 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 526 helpful votes
1 of 5 bubbles Reviewed July 14, 2013

I have stayed in a few Tune hotels before now and, up until now, I have found that these have been modern and fairly well-maintained. By comparison, I found the Tune Hotel at1 Borneo just a bit grotty.

The hotel rooms are not actually accessed from the hotel reception, which is located inside a 7-eleven shop... They are accessed by going just inside the mall, by using an elevator situated next to a particularly stinky shopping mall toilet!.... Absolutely anyone can enter the elevator to access the hotel floors, as there is no security or card reader.....On reaching the third floor, there is actually a swipe-card access on the door to the room corridor, but the door was constantly left wide open. Zero marks for security!

The room itself was very small with a nice comfy bed and functional shower room as expected; But what I wasn’t expecting was the condition and standard of the room décor.
Usually, Tune Hotels are painted a fresh corporate white/red; But the walls here had apparently been re-painted lime green/grey by a five year-old: There were paint splodges all over the mirrors, floor and furniture; and not a straight line to be seen anywhere. It looked dirty and shabby. The hallways were dark and dirty.

The view of the mountains from the window was great. However, not all of the view from the window was as nice. ie: The ledge below the windows where the aircon units sit was basically a huge dirty ashtray.

Tune Hotel is a 50rm taxi ride from the airport, and 30rm from the town and the waterfront markets. There are many eating establishments in the 1Borneo Mall. There’s a cinema in there too. Not much else.

Apparently this mall and Tune hotel have only been around since 2008, but the build quality of both is shockingly bad and neither appears to have much of a maintenance budget….Plonking an ugly concrete shopping mall against a rainforest backdrop is bad enough, but why oh why let it become so grotty when the Borneo location lends itself to light, jungle-themed rooms or a few nice animal pictures to brighten up the place.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank WorldBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel - 1Borneo, Kota Kinabalu, responded to this review, August 5, 2013
Dear Guest,

Thanks for the feedback.

We regret to hear that your return visit is continues to mark our service below standard.

This review has been wired to the entire frondesk, the hotel manager and the housekeeping manager to beef up cleanliness level.

Please connect with me; - Customer Care Manager, directly if we fail to meet up with what you have come to expect from us the next time.

In any case we apologize sincerely for this unpleasantness marring your stay - Thank you.

Regards,
Sharon De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Tune Hotel - 1Borneo, Kota Kinabalu

Property: Tune Hotel - 1Borneo, Kota Kinabalu
Address: G-803, 1Borneo Hypermall | Jalan Sulaman, Kota Kinabalu 88450, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#1 Best Value Hotel in Kota Kinabalu
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel - 1Borneo, Kota Kinabalu 2.5*
Number of rooms: 165
Official Description (provided by the hotel):
Located within East Malaysia's largest lifestyle mall and en-route to Mount Kinabalu - Borneo's highest peak, this select service hotel offers the basic essentials to guests looking for a good night's sleep and a place to re-energize - 5-star beds, heated power showers, clean rooms and 24-hour security. Customize your stay with add-on extras like in-room air-conditioning and wireless internet access. Book online early for best rates, always. ... more   less 
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Also Known As:
Tune Hotels .Com - 1borneo, Kota Kinabalu Hotel Kota Kinabalu
Tune Hotel Com
Tune Hotel - 1Borneo, Kota Kinabalu Sabah

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