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“Great location but poor finishing”

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Imperial International Hotel
Ranked #50 of 92 Hotels in Kota Kinabalu
Singapore, Singapore
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great location but poor finishing”
Reviewed December 8, 2011

The hotel is centrally located, close to shops and restaurants. However, it is shabby despite being renovated recently. The floor tiles are chipped. The seat of the chair is peeling. The material used for the bathroom is of poor quality and cannot withstand the moisture in the bathroom. The toilet bowl is chipped.The rack which holds the soap in the shower cubicle has dropped off. It is a pity because the hotel room is clean and the sevice is ok.

Room Tip: For a central location, you should try Hotel Eden instead.
See more room tips
  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Contact12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    19
    107
    53
    18
    6
See reviews for
9
21
2
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Turkish first
  • Any
English first
Kuala Lumpur, Malaysia
Level 5 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 7, 2011

LOCATION: This is the biggest selling point of Imperial International Hotel. It is located at city center, near waterfront, Filipino Market and shops.

ROOM: Room is big. Unfortunately, lighting is poor. Wifi is not available inside the room; instead, cable connection is required. This can present a problem to smartphone and iPad users.

SERVICE: I can't say much about service, as I only stayed one night here.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank khengsiong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 5 Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed November 26, 2011

There is no parking space for taxi or anyone to pick/drop you. Room service done but they didn't leave any towels behind. We had to call them.

Location is good. That's all.

Room Tip: Choose another hotel.
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jerrylowyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 1, 2011

There are much better hotels for the value in KK. My first night we had a power cut which is normal in KK. Lifts not working so asked the staff how long, no idea, so I asked where the stairs were, very little help and she looked annoyed I was not waiting like the rest. Took the fire escape up and it is full of rubbish building work and very dangerous. Room ok but would not stay again as service is very bad. This is a very odd hotel to say the least.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jaheath80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipoh, Malaysia
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed June 21, 2011

I booked a hotel room for my mom, who is nearly 60 years old. She loves the room as this hotel is surrounded by malls, cafes and shops. The staffs are friendly and nice to her. I need to point out that my mum does not know English, so, they manage to communicate with her well in dialect. In this case, I should give out merit points to the staffs.

Shopping Tip : walking distance to Gaya street, jetty, night market, malls with a few international brands, authentic foods and cafes.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank JeannieOshea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level 6 Contributor
94 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed May 20, 2011

Checked into this hotel for 4 nights stay in March 2011 and the location is great and is within stone throw distance to everything. Across the road is the water-front centre with few f&b outlets and pub lounge, slightly further on the right is the local fruits market, wet market and philipino market (pasar malam) and you could find all kind of grill seafood and local delicacy. Walk further to the right (15-20 minutes) you could reached Jesselton Point where you could go for island hopping.
I stayed in a sea view deluxe room and the view is fabulous, however the room is just average and the room service is below average. I've checked in the hotel rooms with few light bulbs faulty and it was not changed until we checked out even i've complained to front counter on the 1st day we checked in. During our 4 night stay, 2 days our room was not make up and we have to call housekeeping to clean our room after a whole day outing.
The breakfast is terrible but it's not a problem since you could simply walk down to a nearby stall.
In general, the location is fantastic but don't expect much on the room and service so your stay will be a pleasant one.

  • Stayed March 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ng_angie16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 11, 2011

Right smack in the center of town within walking distance of everything interesting in town.

Room was spacious, good, clean and comfortable. I dozed off surfing with the wifi. No cockroaches as mentioned in previous review.

En suite was modern and spacious but the water from the shower will wet the whole floor as there was no barrier in the open shower except for a full height glass between shower and basin.

Room comes with iron, ironing board and electronic safe in a small wardrobe. There's also a LCD tv and minibar. Got a free 15 minutes free fish spa in next block.

Breakfast variety is good but could be replenished at a greater speed.

Reception is cold and seems not to understand or speak much English.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifejourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial International Hotel

Property: Imperial International Hotel
Address: Ground Floor, Block D Warisan Square | alan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Airport Transportation
Hotel Style:
Ranked #50 of 92 Hotels in Kota Kinabalu
Hotel Class:3 star — Imperial International Hotel 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Imperial International Kota Kinabalu
Hotel Imperial International
Imperial International Hotel Kota Kinabalu, Sabah

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