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“Review of Palm Hill Café - thumbs down!”

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Putrajaya Shangri-La
Ranked #1 of 9 Hotels in Putrajaya
Taiping, Malaysia
Level Contributor
88 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Review of Palm Hill Café - thumbs down!”
Reviewed February 9, 2014

Had to spend 2 day trips in putrajaya, and had lunch at Shangrila given the good reviews and being a Golden Circle Jade member, however what a mistake!

First the pro's
1) Vallet Parking - only RM5, saves you from having to walk from the open air car park which is around a 5min walk in the hot sun

2) Staff - very service oriented and friendly

3) There is a baby room in the ladies wash room.

Now to the food...

1) Low value for money - RM110

2) Not much choice - i was surprised at the limited variety

3) Taste/Quality - wasn't impressed

On day 2, i had lunch at Pullman which costs RM65, and if you ignore price there was far more variety and better quality at Pullmans. In fact if the prices were reversed, it would have made more sense.

  • Stayed February 2014, traveled with family
    • Value
    • Service
Helpful?
5 Thank MacGyver-SG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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596 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 26, 2014

I made a mistake in my booking. I booked 1 week earlier than my intended stay and did not realise the mistake until I received a no show charge notification. When I call book.com to ask for help, they call the hotel, which kindly agree to waive the no show charge. Thank you for your understanding.

On to the actual hotel review.

The hotel is nice and quite modern. Staff are friendly and helpful. the room is really spacious and clean. I especially like the sunset cocktail. It was wonderful to unwind after a stressful day with some wine and snacks.

Things I don't like:
- CRT TV.
- curtains that cannot fully block strong light coming in from garden at night.
- average quality and variety of buffet breakfast and dinner.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThomasTKLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Putrajaya, Malaysia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 23, 2014

i love the pillow and the bed.. so soft and comfy..
love the ambience at the Palm Hill Cafe'.. relaxing.. i feel so happy when i had a breakfast there after wake up from a very good sleep and had a nice bath. :)

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norziela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2014

Location is laid back. Love the chocolate cake they prepared for my spouse and our anniversary. They went out of their way to decorate the dining room for our meal. I totally appreciate the decor and the service. The meal is great. Reasonably portion.

Massage could not be completed as my spouse was not feeling too well, can't review that aspect.

Shuttle service are on time and pick as well. They have multiple destinations, though not as big as the main shopping area of KLCC however it suffice. Meals are price well. Food options are many. For tourists coming to Malaysia, do try their local food. Simple and tasty.

A stayover while waiting on a flight is most encouraged. In room meals, may or may not suit palate. Do enquire before ordering.

Staff and services are attentive. All requests were fulfilled. A big Thumbs UP :)

Room Tip: Corner rooms most encouraged.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WorldClassService
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2014

We staying at slpt December 2013 last year and we had very happy with our stay.
Thanks a lot to Ms Petri (receptionist) because she very helpful. Upon check in she assist us through the room and explain about the room conditions + hotel layout. Many thanks to Mr Aidil too because he have knowledgeable about Putrajaya..

We had enjoy with our breakfast too at palm hill and overall the food + service was good.

A lettle suggestion from us. Hopefully u can change the TV...

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Orkid999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 21, 2014

We had opt to stay at Shangri La Putrajaya instead of KL hotels due to an event that I had to attend around the area. Was not sure of how convenient the hotel is to amenities but we were quite happy with our choice.

Our arrival was welcome by Ms Fetri, whom was so nice to answer to our queries as she processed our check in.

Upon checking in, the room is spacious, there is fresh flowers in small vases that gave the room a better touch than other hotels we had stayed in before. Love the spacious bathroom too! Cable tv with many channel options.

The park view deluxe room we had offered clear views of Putrajaya from a distance with certain landmarks could be seen. Complimentary in-room wifi and cabled internet. Overall, one doesnt have to worry about internet connection if you are staying here. Good wifi from room to reception to f&b, as well as their shuttle service ;)

Breakfast spread offered a nice variety and nice pool for those whom are interested.

Excellent service by Ms Mariam whom we manage to contact about our reservations for her friendliness and prompt replies over calls and emails. Mr Sven and Mr Billah Kamal for their swift actions over feedback about room service.

We look forward to return again ;)

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank ikazus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shah Alam, Malaysia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 19, 2014

It is quite a nice hotel with nice view, i felt very peaceful and cosy during my stay, there is free shuttle bus service to and fro a shopping mall, Alamanda. Hotel provides friendly and helpful staff. The hotel is clean and well maintained.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank toosf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Putrajaya Shangri-La

Property: Putrajaya Shangri-La
Address: Taman Putra Perdana, Presint 1 | Wilayah Persekutuan, Putrajaya 62000, Malaysia
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Putrajaya Shangri-La 5*
Number of rooms: 118
Official Description (provided by the hotel):
Putrajaya Shangri-La, the exclusive address for business or leisure, is an intimate, stylish city resort committed to personalized service. It is strategically located on a green hilltop enclave overlooking the heart of Putrajaya, Malaysia's 21st century garden city which houses the new Federal Government, close to the Prime Minister's Centre and the majestic Royal Palace. By road, the Hotel is just 25 minutes from Kuala Lumpur International Airport (KLIA) and 30 minutes away from the city of Kuala Lumpur, all within Malaysia's Multimedia Super Corridor (MSC). ... more   less 
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Also Known As:
Putrajaya Shangri-La Hotel Putrajaya
Shangri La Putrajaya

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