I particularly would like to commend the "human" touch practised by the reception counter.
We reached the hotel at 8.30am, while the official check in time was 2pm,check-out being 12 pm)
We notice the hotel was quite busy.
While my husband had a business meeting at 9am, I was willing to wait at the lobby, until the check in time.
But i was pleasantly surprised when the staff let me check into my room at about 10am!!
This is an example of staff having the initiative to use their discretionary power, to make guests feel welcome and appreciated....by letting guests rest in their rooms.Instead of going strictly "by the book"
The shuttle service to Allamanda shopping mall and two other locations (even in the city centre) is guest-friendly. The hotel being in an "out-of-the-way" location,having the shuttle bus makes staying there more accessible. Increasing the frequency should be considered, in the near future so that tourists who stay in the hotel , in transit (via KLIA/LCCT) can enjoy Putrajaya as well as the city centre.
Keep it up the "human touch"!!
On the dining part....my family (12 pax) had buffet dinner a few years ago.For the price that we paid, we thought the salad and seafood spread should have more choices.
- Official Description (provided by the hotel):
- Putrajaya Shangri-La, the exclusive address for business or leisure, is an intimate, stylish city resort committed to personalized service. It is strategically located on a green hilltop enclave overlooking the heart of Putrajaya, Malaysia's 21st century garden city which houses the new Federal Government, close to the Prime Minister's Centre and the majestic Royal Palace. By road, the Hotel is just 25 minutes from Kuala Lumpur International Airport (KLIA) and 30 minutes away from the city of Kuala Lumpur, all within Malaysia's Multimedia Super Corridor (MSC). ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Hotwire, Expedia, Hotels.com, Booking.com, Orbitz, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and Hotel.de so you can book your Putrajaya Shangri-La reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Putrajaya Shangri-La Hotel Putrajaya
- Shangri La Putrajaya