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“EVERYTHING NICE EXCEPT LOCATION”

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Pullman Putrajaya Lakeside
Ranked #5 of 9 Hotels in Putrajaya
Kota Kinabalu, Malaysia
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“EVERYTHING NICE EXCEPT LOCATION”
4 of 5 bubbles Reviewed June 23, 2013

Booked hotel during accord group offer and stayed in Pullman 21/6/2013. The hotel will be a good stay for airport transit or relaxing stay as the hotel is not very accessible. Staff are efficient and courteous. We stayed at the Rafflesia wind and the hotel room is very impressive. However, the hotel did not hightlight the free bus shuttle service that was provided to guests to travel from hotel to Putrajaya Sentral and Novotel KL. We were aware of this service only after we checked out. I felt that the hotel has so much potential but has resigned to their own weakness of unaccessable location.
Further more, our morning rest was interrupted by some TM function early in the morning in which DJ was shouting and horns were blown as if they have chartered the whole hotel.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CYS001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 24, 2013
Thank you for your comments and for highlighting our unique location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,558 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (237)
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English first
Darwin, Australia
1 review
2 of 5 bubbles Reviewed June 21, 2013

The only reason for selecting this hotel is its relative closeness to the airport. There is nothing arround for choice of food if you don't like what the hotel provides. We stayed in the Jasmine Wing, the room is quite under maintained given a 5-star status, however ok for what you paid. The child was very happy for a swimming fun at the pool, the only thing we can suggest her to do at the location.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank KAKADU72_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 22, 2013
Thank you for your comments and for highlighting our unique location for a transit stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Putrajaya hotels

Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
1 of 5 bubbles Reviewed June 20, 2013

Stayed at this hotel a while ago, worst experience ever! Horrible service throughout our stay, unfriendly staff, managers that could not care less about you. Breakfast and dinner buffet was the worst I have ever had, so called BBQ on the lake was expensive", food was cold and tasteless. Breakfast buffet selection was poor to say the least. Rooms were poorly maintained, dark corridors that smelled and I saw at least two roaches during my stay, a 2 star hotel charging 5 star prices, please stay elsewhere if u want comfort, no value here at all! none,

Room Tip: Stay away and save yourself some stress and money
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank icca_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 21, 2013
Thank you for taking the time to tell us about your experience and I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuching, Malaysia
1 review
3 of 5 bubbles Reviewed June 19, 2013

The hotel was not at the standard I expected in some areas. The staff were very polite and welcoming but twice failed to book a taxi for me which was irritating.
The room had a mosquito problem and the bed smelt damp.
The food was excellent and the setting quite marvellous.

I have to say that The Pullman Hotel Kuching is a better deal.


  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Anghel61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 20, 2013
Thank you for your comments which will be shared with our department heads concerned.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horgen, Switzerland
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed June 19, 2013 via mobile

If I can't get a good nights sleep, i get unhappy. Everything seemed near perfect, but at night, there was some really loud noise right above my room. Not sure why I am writing in past tense, I'm laying awake because I can't sleep!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TD-OnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 20, 2013
Thank you for your comments and sorry to read that the guests above your room were noisy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson Nz
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

This is an excellent hotel with friendly staff and great service.
We had an enjoyable stay and although my wife got sick the staff could not have done enough for us. Although around half way between airport and city this is not a problem unless maybe you want to shop.
Alawi Talib the Guest Service Manager was outstanding.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank WinnieNelsonNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 18, 2013
Thank you for your comments. It is always great to hear from a satisfied customer. We value all feedback and continually strives to have happy customers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
3 of 5 bubbles Reviewed June 17, 2013

Hotel website gave the impression that the wetlands, botanic gardens is a short walk away. Station and other amenities are not exactly close by. But we enjoyed good service and the friendliness of the staff. A good hotel for working people and contractors with an association with the government departments in Putrajaya.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank bobabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loison, General Manager at Pullman Putrajaya Lakeside, responded to this review, June 17, 2013
Thank you for your comments. We are not located nearby the botanical garden but reasonable distance by taxi (around 10 minutes drive). We are the only hotel located by the lake.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Putrajaya Lakeside

Property: Pullman Putrajaya Lakeside
Address: No 2 Jalan P5/5, Presint 5, Putrajaya 60520, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Putrajaya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Putrajaya Lakeside 5*
Number of rooms: 282
Official Description (provided by the hotel):
Pullman Putrajaya Lakeside - a beautiful 5 star Hotel and Resort is delighted to offer 281 beautiful guest rooms, suites and apartments. In addition to this we also offer 2 outdoor swimming pools, a fully equipped gymnasium, a stunning Health and Spa Retreat, a beautiful lobby lounge as well as 2 Restaurants - B's - All Day Dining Restaurant and the Village Restaurant and Bar which is situated overlooking stunning Putrajaya Lake. We are also delighted to offer 24 hour room service, our China Bar and Lounge as well as the Deli, a Grand Ballroom for 500 guests and a selection of 21 additional Meeting Rooms catering for up to 3000 guests. In addition to this the Pullman Putrajaya Lakeside also offers a small private beach, a Karaoke Room, a Games Room and extensive lush gardens. We are also delighted to offer a large underground car park, complimentary superfast broadband in all guest rooms and public areas, a library, and an extensive selection of international in room television programs. At the Pullman Putrajaya Lakeside we are delighted to ensure your stay is a most comfortable one as "Our World Is Your Playground!" The Pullman Putrajaya Lakeside offers a stunning Lakeside, waterfront location and is only 20 minutes from Kuala Lumpur airport. We do sincerely hope we have the opportunity to welcome you to the Pullman Putrajaya Lakeside in the very near future! ... more   less 
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Also Known As:
Pullman Putrajaya Lakeside Hotel Putrajaya

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