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Sunway Hotel Seberang Jaya
Ranked #1 of 4 Hotels in Perai
Reviewed January 21, 2014

I stayed at club room, which has a king size bed. The mini bar is complimentary. They will refill it everyday. I have the choice of breakfast in common tea house or at the club tea house. Club tea house is better for me because lesser people and quiet. They also offer complimentary evening cocktail for club room client.
Overall, it is a great stay. Enjoy very much.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with this hotel
Thank KeithGoh1803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded January 28, 2014

Dear KeithGoh1803,

Greetings from Sunway Hotel Seberang Jaya.

We are delighted that your recent stay with us was a memorable one and particularly loved our Club Lounge’s privileges.

We look forward to welcoming you back again in the future. Meanwhile, the management of Sunway Hotel Seberang Jaya would like to wish you Happy Chinese New Year!

Thank you

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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166 - 172 of 285 reviews

Reviewed January 21, 2014

The Sunway Hotel is an oasis. Clean, modern, nice rooms, friendly staff and free wifi. Almost all one could wish.
The hotel was picked for me by business associates who are located nearby and the only real drawback is the location for someone not needing to be exactly in this location for Penang. it's a little far although the traffic in Penang is not severe and it is located on the mainland not on the island where Georgetown is. A great business hotel or for someone heading inland.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with this hotel
Thank clive s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded January 28, 2014

Dear clive s,

Greetings from Sunway Hotel Seberang Jaya.

We are glad that you enjoyed your recent stay and found our services met your expectations. We hope to welcoming you back in the not too distant future.

Thank you.

The Management

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Reviewed January 8, 2014

From the Reception Counter, to the staff I met in the lift, or the corridor leading to my room, the service was extremely friendly and courteous. The lobby was smoke-free, which meant a lot to me. The proximity to the shopping mall belonging to the same establishment was also a plus factor.

  • Stayed: January 2014, traveled solo
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Review collected in partnership with this hotel
Thank DavidYoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded January 10, 2014

Dear DavidYoong,

Greetings from Sunway Hotel Seberang Jaya.

Thank you for your wonderful review. We are glad that you enjoyed your recent stay with us and your acknowledgment on our staff’s friendly service is indeed appreciated. We will be sure sharing your compliment with them.

We look forward to welcoming you back to Sunway Hotel Seberang Jaya in near future.

The Management

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Reviewed January 2, 2014

I stayed at the Sunway for 2 weeks on a recent business trip, I had stayed here many years ago and since my last trip the hotel had been nicely refurbished, with a more contemporary look.

The room was a good size with comfortable furniture and bed, the room also had a large desk area that was useful. The bathroom was immaculately clean with a big selection of toiletries and care items. The free WiFi was available throughout the hotel.

The restaurant had a great breakfast buffet with a large selection of eastern and western foods. On the evenings that I had eaten at the hotel the service and food was always great from either the special evening buffet selections or the al a carte menu.

Overall a very good hotel with fine service from the staff, a great value for the price. If I ever have to return to the area I would stay here again.

  • Stayed: November 2013, traveled on business
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Thank Mark_Pomfret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded January 7, 2014

Dear Mark_Pomfret,

Greetings from Sunway Hotel Seberang Jaya.

We are deeply honoured by your kind review and glad to know you had a great stay experience with us. Your delightful comments have been shared to all of our staffs

Thank you once again for choosing us as your preferred destination and we look forward to welcoming you back again in the future. Meanwhile, the management of Sunway Hotel Seberang Jaya would like to wish have a great year ahead.

The Management

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Reviewed December 19, 2013

o As a frequent business traveler I would have the privilege to travel and stay in hotels around Malaysia. Especially locations where my business are related to. This time round, I was in Perai for a night stay trip and Sunway Hotel Seberang Jaya was my ‘crash site’. The last time I came here on business was 6 months ago and then it was under renovation. As I walked in I can see that there’re lotsa changes made to the lobby, it was simple and crisp. Just nice to make the space looks bearable.

As I walked into the room assigned to me I was amazed by the modern looking interior of the room. The refurb of the hotel was done impressively! Kudos! Room was great, bathroom was accommodating (yeah!) and comfortable and the bed was more than that. Breakfast was better than the last time I remember and everything was so nice and smooth.

Definitely will stay here again for my next trip.

Room Tip: All rooms are wonderful!
See more room tips
  • Stayed: December 2013, traveled on business
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Thank iszkandardzul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded December 23, 2013

Dear Valued Guest,

Greetings from Sunway Hotel Seberang Jaya.

Thank you for your great review. We are delighted that you found our newly refurbished products pleasing and glad that you enjoyed our facilities, services and breakfast. Your encouraging review is indeed very much appreciated.

We look forward to welcoming you for another memorable stay with us. Meanwhile, the management of Sunway Hotel Seberang Jaya would like to wish you Merry Christmas and Happy New year.

The Management

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Reviewed December 12, 2013

It has been sometime that I have met with such friendly guest service whose genuine concerns are always there to welcome you from the moment I step into the hotel.

If your emphasis is customer service, this is the place to go.

Happy to be here and look forward to be here again soon.

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with this hotel
1  Thank Isabela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded December 23, 2013

Dear Valued Guest,

Greetings from Sunway Hotel Seberang Jaya.

It was a great pleasure that to have you stay with us and your compliment on our staff’s service is deeply appreciated.

Thank you for your kind review and we look forward to welcoming you back here again in the not too distant future. Meanwhile, the management of Sunway Hotel Seberang Jaya would like to wish you Merry Christmas and Happy New year.

The Management

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Reviewed December 9, 2013

The environment was great. but interm of facilities there is only gymnasium. perfect stay for those who have paper work to complete as there are printing and photocopy services provided with desktop for the guest near the lobby area. The staff is very helpful. Apart from that the food is almost the same every morning for buffet. There is no swimming pool at the hotel as that is the reason why its rating drop from 4 stars hotel to 3 stars as been inform by the employee. The rest is absolutely great experience staying here as the shopping complex is just near by the hotel (walking distance). But for the pedestrian, please be extra cafefull because during my stay, i've witness a snatch theft which involves motocyclist.

  • Stayed: December 2013, traveled on business
    • Value
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Review collected in partnership with this hotel
Thank Hazman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotel_SbrgJaya, Public Relations Manager at Sunway Hotel Seberang Jaya, responded to this reviewResponded December 10, 2013

Dear Valued Guest,

Greetings from Sunway Hotel Seberang Jaya

Thank you for sharing your feedback on your recent stay with us. Your comments on our facilities and breakfast are much appreciated in order for us to continuously improve and enhance our service level. Although we do not have swimming pool at present moment, we are striving to deliver 4 star service to our customer. Be patience with us, as the management has put in plan to have a nice swimming pool in near future. For the snatch theft incident, rest assured that we will bring this matter up to the local council and authorities when we next meet up with them.

We hope to have the opportunity of welcoming you back here again soon.

The Management

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Additional Information about Sunway Hotel Seberang Jaya

Address: 11, Lebuh Tenggiri Dua | Pusat Bandar Seberang Jaya, Perai 13700, Malaysia
Phone Number:
Location: Malaysia > Penang > Seberang Perai District > Perai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Perai
Price Range: $41 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunway Hotel Seberang Jaya 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
Sunway Hotel Seberang Jaya is strategically located at the intersection of the North-South and East-West highways, and conveniently accessible via a 30 minutes drive from the Penang International Airport and Penang Island's main attractions. Situated in the centre of a vibrant hub, the hotel is within close proximity to the fireflies cruise at Nibong Tebal, which is mother nature's own mesmerising light show, St Anne's church, bird park and many other attractions. Within walking distance from the hotel is Sunway Carnival Shopping Complex with over 160 specialty stores, food and beverage outlets, cineplex and an amusement centre. Located on the upper floors of Sunway Carnival is Sunway Carnival Convention Centre. The largest pillar free convention facility on mainland Penang, offers event planners 20,000 square feet of flexible meeting space, accommodating up to 1,500 guests. ... more   less 
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Also Known As:
Sunway Hotel Prai
Sunway Hotel Seberang Jaya Penang/Perai, Malaysia

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