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All reviews mosquito netting boutique hotel downstairs room four poster bed day bed small pool world heritage site within walking distance rooms are spacious the breakfast area sitting area lovely boutique first floor upper floor red garden small hotel we loved our stay
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Reviewed 4 weeks ago via mobile

We stayed in one of the rooms downstairs. It was beautifully renovated with just what we needed inside + complimentary coffee,tea and water, facing the bautiful garden outside.
Very friendly and helpful staff.
Every weekend 2pm they offer complementary tea/coffee, desserts and ice-cream to all guests.

Breakfast & pool area very disappointing. It was very run down and the pool didn't look clean.
Breakfast also not so good.
Pillows very big and hard so if you like thin soft pillow better bring your own!

We would definitely go back as the price 2ad very good for a heritage hotel!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank OlgaDimolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuntriGrove, Resident Manager at Muntri Grove Hotel, responded to this reviewResponded 4 weeks ago

Dear OlgaDimolia,

Thank you for staying with us Muntri Grove Hotel during your recent visit to Penang .

We extremely pleased to note of your positive comments and many thanks for sharing your thoughts on areas to improve upon, as indeed feedback from guest serve as great learning points for me and my teams to be better . We hope to provide a seamless experience next time .

We are very very glad to know you were pleased with the hotel overall . We look forward to hosting your stay once again and continuing to meet your expectations .

Warmest Regards ,

MN Fazli - Resident Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Visited over Christmas and had a great stay at Muntri Grove. It's in a good setting - very central in Georgetown, but set back from the road on a little side lane. The colonial building is charming, with a small pool on the upper floor that is lovely after a hot day sightseeing. All the sights of Georgetown are within an easy walk. Large, comfortable rooms opening out onto the garden and simple but very good breakfasts, with options of local or Western dishes (the Roti Canai was excellent). The staff really make this place - they could not have been friendlier or more helpful - and the little touches like cakes in the room on Christmas Eve were lovely. We would certainly stay here again if we are back in Georgetown.

Room tip: Rooms on the ground floor are larger
Date of stay: December 2019
    • Value
    • Cleanliness
    • Service
1  Thank Katharine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuntriGrove, Resident Manager at Muntri Grove Hotel, responded to this reviewResponded 4 weeks ago

Dear Katharine L ,

Thank you for being our guest at Muntri Grove by George Town Heritage Hotels !

It is always a highlight receiving compliments of our wonderful team members. Our teams are know for their warm hospitality and it will give me great pleasure in sharing your kind words with them .Your recognition means a lot to us . We strive to provide a most comfortable and seamless stay experience.Thank you for this vote of confidence and recommendation towards us .

We are delighted to hear you will be returning .We hope to remain as your residence of choice whenever you return to Georgetown Penang.

Look forward to welcome you back again.

Best Regards,

MN Fazli - Resident Manager

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Reviewed 4 weeks ago

Warm and genuine service attitude, all the staff are nice and willing to help you. The room and facilities are well maintained and clean. This hotel perfectly blend the royal heritage ambience yet comfort your soul with homey feel.

Room tip: All runs well and perfect
Date of stay: November 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank jessicapaulinas2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuntriGrove, Resident Manager at Muntri Grove Hotel, responded to this reviewResponded 4 weeks ago

Dear Jessicapaulinas2020,

Thank you for sharing your feedback following your recent stay with us at Muntri Grove Hotel. We are delighted to know that you had a nice experience and making us your preferred hotel in the future.

Indeed , our hotel is strategic and convenient location in the city which allows you to move around to your favorite destination too . I am sure you will have a great time with us, once again.

Hoping to see you soon!

Regards,

MN Fazli - Resident Manager

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Reviewed January 14, 2020 via mobile

Our stay at Muntri Grove was excellent. From the moment we arrived, to when we left, my wife and I felt comfortable, accommodated for, and very welcomed. Specifically, the staff, included the larger than life manager, were always willing to help and went the extra mile to ensure our stay was pleasant.

If you are unfamiliar with George Town - this hotel is perfectly situated so that you can easily walk the entire town from one side to the other in 20 mins. The infamous Love Lane is a under 5 minutes away, and public transport is a breeze - though I would suggest using Grab (equivalent Uber service).

So in short, just book this hotel. It is in a very good locations, it's comfortable and the staff are wonderful.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank BrayBray1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuntriGrove, Resident Manager at Muntri Grove Hotel, responded to this reviewResponded January 14, 2020

Dear BrayBray1990,

Greetings from Muntri Grove Hotel ,Penang Malaysia!

I appreciate and thank you for giving us a perfect rating about our hotel . I'm sure our entire staff enjoyed cater to your needs as much as you enjoyed your stay with us at Muntri Grove .

We delighted to hear that you had a pleasant stay with us and would like to thank you for your positive comments on the services , facilities and our strategic locations . We are glad to know that we served you well !

Please come again to Muntri Grove and all of us here look forward to be at your service again .

Sincerely ,

MN Fazli - Resident Manager

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Reviewed January 14, 2020

We enjoyed our stay at the Muntri Grove Hotel. The staff were very helpful and always available. The breakfast was simple but good. The location was convenient and the rooftop pool/breakfast area was very pleasant.

Date of stay: January 2020
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank lsW5691IS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MuntriGrove, Resident Manager at Muntri Grove Hotel, responded to this reviewResponded January 14, 2020


Dear lsW5691IS,

Warm Greetings from Muntri Grove Hotel !

Thank you for taking the time to rate your recent stay experience here. We are indeed very happy to hear that you had an excellent stay in Muntri Grove and we will share your feedback with our team . We are sure it was their pleasure to assist you.

Thank you for being our guest and we are always looking forward to providing our hospitality to you again soon for another amazing time .

Best wishes ,

MN Fazli - Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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