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All reviews almond milk betel nut mr cheah fresh flowers in our room within walking distance outstanding hospitality onward journey beautifully restored heritage duck noodles single traveller other guests wonderful stay four poster bed quiet street heritage area street food room was spotless
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Reviewed January 13, 2020 via mobile

Five star service. Super nice people who really go out of their way to accommodate you.

Any issues we encountered were structural and beyond the control of the establishment. Building is old and a bit funky; which, depending on your perspective, can either add character or distract from your stay. Because of the UNESCO historical status of Georgetown the owner is limited as to what he can do as the building is a maintenance nightmare and modern improvements are not allowed.

We were without internet for two of our three days there. This was an ISP problem and nothing the owner could do until the cable company fixed their problem; and, being over a weekend probably didn’t help the situation.

Some may complain about the breakfast being a bit sparse, but I thought it was about right. Coffee was good and I had grown tired of the cold buffets I had experienced over the past six weeks traveling throughout SEA.

They had limited English T.V. channels. Add Fox Cable News and I’d give them five stars based on the service alone.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank DipCourier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNL_Manager, Manager at Betel Nut Lodge, responded to this reviewResponded 4 weeks ago

Dear DipCourier,
Thank you for taking the time to review your stay with us. It is great to know you appreciated our small hotel with its 'funky' feel. Indeed, our 150 year old building has been restored strictly conforming to heritage laws using heritage materials giving rise to walls ( for example) that are uneven. We like to think that this gives our lodge its character!

We apologise for the internet problem during your stay due to the optic fibre disruption connecting to our building from the road outside. We are happy to announce that our telecommunications provider has repaired it and it was back to normal, regrettably on the afternoon you checked out!

Thank you for appreciating our healthy breakfast with our coffee locally roasted by a small independent supplier. We look forward to welcoming you both back again soon!

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Reviewed January 12, 2020 via mobile

Everyone and everything at the lodge went beyond our expectations. They marked out a map for us on where to eat in Georgetown and what’s happening and gave us their recommendations on our arrival. We didn’t even have to ask. The room is clean and quiet. The service is 5 stars and the location is excellent. Highly recommended if it’s your first trip to Penang. It’s like having insider insight to Penang.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 755deannan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNL_Manager, Manager at Betel Nut Lodge, responded to this reviewResponded 4 weeks ago

Dear 755deannan,
Thank you for taking the time to review your stay with us. We are delighted to hear that " everything at the lodge went beyond our expectations. " As a small hotel , we strive to provide our guests with a more personalised stay expereince. We look forward to welcome you again and we promise to give you more "insider" information on Penang!

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Reviewed January 9, 2020 via mobile

Betel Nut Lodge is a very charming, friendly and beautiful place to stay! It is in a quiet neighbourhood of Georgetown and situated in a wonderful preserved heritage building. The rooms are very nice and clean and the breakfast was delicious! We highly recommend staying here as it will make your visit of Georgetown and Penang a perfect one!

Date of stay: December 2019
Trip type: Traveled as a couple
Thank Flyer80191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNL_Manager, Manager at Betel Nut Lodge, responded to this reviewResponded 4 weeks ago

Dear Flyer80191,
Thank you for staying with us in Penang. Although we are close to all the places of interests and famous street food area, our street is not a busy one. It is good to know that you appreciated our clean room and our simple but healthy breakfast. We hope to welcome you back with your friends again !

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Reviewed January 8, 2020

Very clean, well appointed hotel in Penang's historical area. Close to most of the iconic wall murals as well as the famous Teochew chendol. Also a short walking distance to tour agencies / buses at Prangin Mall for onward journeys to other parts of Malaysia.

What sets the lodge apart is the wonderful hospitality of the people who run it. They are constantly organising all sorts of activities, some of it around the festive period with special and delicious food. Also not forgetting the attention to detail such as a welcome tea with local delicacies, a map with all the food recommendations marked out.

Glad and fortunate to have spend three nights at Betel Nut Lodge. Thank you! :)

Date of stay: December 2019
Thank capecobalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNL_Manager, Manager at Betel Nut Lodge, responded to this reviewResponded 4 weeks ago

Dear capecobalt,
Thank you for staying and taking the time to review your stay with us. We are glad to know you noted our great location of being close to both the transport hub and the cultural and historical places of interests. Indeed, we often try to give our guests a stay where they can experience local cultures and what better way than to celebrate local festivals (eg Mooncake , Chinese New year festivals, etc) with our guests. We are also glad and fortunate to have you and celebrate the festive period with you at our hotel. Hope to welcome you again on your next trip to Penang.

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Reviewed January 5, 2020

We loved the location walking distance to lots of yummy food and artwork Georgetown is famous for- Joel actually takes time to hand write and mark several food places and things to do on the local city map for each guest- he takes time to explain where they are and how to walk there- also suggests what to do while visiting Georgetown- there are only 6 rooms so it is very quaint- afternoons when we arrived back at hotel from our adventures were always offered tea and pastries and at night a homemade almond milk drink to help you sleep- our rooms were cleaned everyday without having to ask they even folded our clothes!!! We were so fortunate to be here on New Years Eve 2019 the owner formally invited each guest to his New Year Party he went above and beyond made appetizers and 2 different desserts for us to try also offered wine to celebrate- he had party hats, horns and other fun items to count down the year- the city did a firework show and we all watched together - we spent it with the other guests whom we did not know and it was such a special evening! It is this kind of hospitality that makes Betel Nut a wonderful unique hotel- highly recommended!!! Daureen and Bruce

Date of stay: January 2020
Trip type: Traveled as a couple
Thank Daureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BNL_Manager, Manager at Betel Nut Lodge, responded to this reviewResponded 4 weeks ago

Dear Daureen M,
Thank you for your fantastic review of your stay with us in Penang. With only 6 rooms, we try to provide our guests a more personalised service during their stay. We are grateful to hear you loved our clean and comfortable room. It is a joy to be able to celebrate New Year Eve with our guests (indeed we love festive periods) and we are glad to know you enjoyed our home made light supper and sweet desserts - We hope these sweet desserts will also bring you sweet tidings this new year and beyond and we look forward to welcome you both back soon!

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