We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very pleasant hotel & value for money” 4 of 5 bubbles
Review of Naza Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Naza Hotel
Ranked #65 of 82 Hotels in George Town
Subang Jaya, Malaysia
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Very pleasant hotel & value for money”
4 of 5 bubbles Reviewed March 1, 2012

My wife and I stayed in this hotel for three nights in February 2012. We found the staff of every category very polite and helpful. The lobby is spacious and the room is of a reasonable size. But I found the following lacking.
1.The towel hook behind the bathroom door had broken. This could easily be replaced.
2.The shower holder has broken. A bit more difficult to replace but it can be done.
3. The room could do with a bit more light such as a standing lamp next to the chair.
I called the hotel and conveyed my comments which were well received. The HR executive Miss Mazlizah was polite and receptive and said she would convey my comments to the Hotel Manager. Maybe the room I stayed in had the above defects. The hotel should carry out periodical maintenance. My wife and I like the hotel and would not hesitate to stay there again during our next visit to Penang.

Room Tip: Unfortunately there are no "No Smoking" rooms. If there is stale cigarrete smell in your...
See more room tips
  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Zainal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

208 reviews from our community

Traveler rating
    12
    74
    76
    28
    18
See reviews for
43
60
8
11
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Brighton, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 26, 2012

Given all of the mixed reviews of this hotel we were very pleasantly surprised! The breakfast buffet was one of the highlights - a very good selection of tasty food which varied daily. You could eat breakfast inside or out both overlooking the sea and on one day a load of dolphins swam past which was really nice. Beach by the hotel is fine for swimming and is nice and quiet. It's really easy to get around the island using the buses.

We did change rooms once due to a strong smell of cigarette smoke coming through the ventilation. It is clear that there are some minor maintenance issues with the hotel - things probably aren't repaired as quickly as they could be which seems to cause a lot of the other complaints. However, in general and for the price the hotel was very good.

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mattjamestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed January 26, 2012

1st of all, this hotel isn't actually located at the middle of Georgetown...it's at Tanjung Bungah actually...luckily had my gps with me, so did not faced much difficulty locating this hotel...booked this hotel thru booking.com as me & wife attended a wedding of a friend of mine...took only 1 nite...amenities wise, almost everything was there...swimming pool, restaurant, etc...nothing much to wow about...the hotel is just okay...sufficient enough for a 1 night stay...

there's a shopping mall nearby which i can't remember the name of it...but nothing much there as it is just a small shopping mall...head a further 10 minutes to Gurney Plaza instead as it is much bigger with plenty more of choices for F&B and shopping...

one good thing about this hotel is that it's quite near to Batu Feringhi...if u want to be somewhere in the middle between Batu Feringhi and the town area, Georgetown/shopping, then u may consider Naza Talya Hotel...also, this hotel has a good view of the sea...

Pros:
-Reasonable rate
-Near to Batu Feringhi, Gurney Plaza & town area
-Basic ameneties
-View of sea

Cons:
-No complimentary internet (Wi-fi or wired)

  • Stayed April 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank AzfarAizat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 19, 2012

We stayed in Naza talyya on 5-6 Jan, We booked it through trip advisor and reached hotel at 12.00 in afternoon, they said they don't have availability and asked us to come back at 2.00, even though i already paid for for the hotel so we had to stay in the lobby area. We went back at 2.00 and still they didn't have the availability. The staff was so unfriendly and didn't bother about our uncomfortable. Finally we got the room at 5.00 in evening and our day was spoiled. We got the room at 5th floor,the room were very old and stinky . The flush of washroom wasn't working and washroom was fill with water. The Air con wasn't working,when we called at reception they send their maintenance guy to fix the AC, the guy fixed it with a iron stick as temporary basis, and we noticed that it turned off after every 10 min,every time we had to call at reception to fix the AC but they denied to change the room and denied to return our money. They were harash also over the phone when we were asking them to fix the Aircon and very much unfriendly with us,and was not responding to us in any case. We had to stay three days over there and we spend over night in the balcony only without AC and stinking washroom and room. Next day ,we ordered Pizza in the afternoon and the Pizza crust/bread was stale for which i already paid and they simply denied to return the money even then they accepted about the stale food problem.
The swimming pool was dirty and there were no any fitness center or Internet connection in the area ( which they have mentioned in the website ). We simply didn't want to spoil our holiday so next day evening we changed our hotel and end up spending a lot of money . The worst experience ever in my life time, as i am a frequent visitor who visit every month. The location is even not good, as this place neither lies in Batu feringgi nor Georgetown. Only price attract people to stay at this hotel, its better to stay at backpackers hostel as compare to Naza talyya

Room Tip: No any tip for this hotel
See more room tips
  • Stayed January 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank psverma1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these George Town hotels

Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
2 of 5 bubbles Reviewed January 17, 2012

I just came back from my weekend trip to Penang. Stayed there for 1 night, luckily only 1 night. Those in reception table doesnt know how to put a smile and looks like they dont welcome guest to stay over. During booking, we booked for sea view, when we reach there, they say there's no sea view at their hotel, and only side view...wth. We took 3 rooms, side by side. Soon enter the room, there's funny smell in the one of the room like someone just fart in the room.The bed was lousy, leaving all of us with backache. The blanket was dirty as if they just recycle it from previous guest. The other room have problems with the lights and air cond. Overall, the room was lousy. The hotel was not well maintained, from the lobby, to coffee house, to the lift, to the swimming pool. Urghhh, such as waste.. Its a nice location, nice build up, but then without proper maintenance, no one will go there. Train the staff to be more professional and up to guest expectation. Doesnt matter if it is 2 star or 3 star or zero star, make the guest keep going there, that's important.

  • Stayed January 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Lin I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed January 17, 2012

I Stay in this hotel for 2 nights with my parent during May 2011.

I like the beach view from the family suite. Location wise: you need to have a car as this hotel is not in Georgetown or batu Feringgi but nearby.

Initially we booked two rooms but heater of both rooms spoiled, We called and operator ask us to wait for 10 minutes. Nobody come after half an hour or more? We went to the frontdesk but they show us the face like: nothing much we can do.." ,the lady even asked us, how many day are you staying? (What??? If i am only staying for one day mean my old parent should shower with cold water at this hour???).
Ending: Someone look like manager upgrade us to family suite.

Swimming pool looks good but no guideline to be follow, everybody jump in the pool with their long pant, t-shirt, tudung and even slipper........

Order a chicken rice from the hotel restaurant, waiting time= 45minutes.... kitchen crew playing happily in the kitchen with the kitchen door open....

Room Tip: Family suite is good.
See more room tips
  • Stayed May 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank loisloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed January 17, 2012

Value for money, great location, clean & comfortable room. Only thing is the phone courtesy when asking your check out time. Wish they were more friendly rather that making you feel like being forced to check out at 12noon

Room Tip: Like the view from the room balcony
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Alexandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near George Town
0.0 mi away
Hotel Sentral Seaview, Penang
Hotel Sentral Seaview, Penang
#1 of 1 in Tanjung Tokong
4.0 of 5 bubbles 225 reviews
1.0 mi away
Copthorne Orchid Hotel Penang
Copthorne Orchid Hotel Penang
#4 of 6 in Tanjung Bungah
3.0 of 5 bubbles 717 reviews
3.4 mi away
Tune Hotel Downtown Penang
Tune Hotel Downtown Penang
#34 of 82 in George Town
3.5 of 5 bubbles 1,284 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Straits Quay Suites
Straits Quay Suites
#50 of 82 in George Town
4.0 of 5 bubbles 21 reviews
2.9 mi away
1926 Heritage Hotel
1926 Heritage Hotel
#61 of 82 in George Town
3.5 of 5 bubbles 418 reviews
3.4 mi away
Hotel Mingood
Hotel Mingood
#54 of 82 in George Town
3.5 of 5 bubbles 316 reviews
Show Prices
Show Prices
Show Prices

Been to Naza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Naza Hotel

Property: Naza Hotel
Address: No.555, Jalan CM Hashim | Tanjung Tokong, George Town, Penang Island, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Beach Business Center with Internet Access Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #65 of 82 Hotels in George Town
Price Range (Based on Average Rates): $
Number of rooms: 126
Also Known As:
Naza Hotel Georgetown
Naza Hotel Penang/George Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing