We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice location, accessible and convenient!” 4 of 5 bubbles
Review of G Hotel Gurney

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
G Hotel Gurney
Ranked #16 of 82 Hotels in George Town
Certificate of Excellence
Singapore
Level Contributor
140 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Nice location, accessible and convenient!”
4 of 5 bubbles Reviewed July 8, 2013

Before I booked the room, I thought it was strange that the size of the Superior Double/Twin room was 55 square meters (priced at about S$200) but the Executive Double/Twin room was 38 square meters (priced at S$260)!! I understand that you pay more for the Club/Executive Floor Lounge but why should the room be smaller in size? I checked with their reservations department and was told that it is indeed so! The S$26 difference is for the use of the lounge BUT the room was smaller, I was told. Of course I opted for the cheaper room, since I prefer a bigger room than the use of the lounge!

Upon arriving, however, it didn't quite seem like it. I highlighted it to the front desk staff and she told me that it is not so. Hmmmm... I wondered who is correct here? (I did not ask to see the room so I shall leave it to you to figure out who is correct - front desk or reservation..??)

The first thing I noticed just before entering the room was the "peeled off" part at my door! Looked like someone used a mini file to try to get in!!! I reminded myself to lock the door at night! Upon entering, you'd notice the size of the room. It's big and spacious! The bed is placed right in the middle of the room with the working table behind it but it's quite a nice change. The only thing is perhaps the toilet is kinda old although not dirty or anything. Overall satisfactory. The minibar is free (no alcohol of course!) and the the tea and coffee making facility is readily available.

The location of the hotel is also great. Right next to the mall, where there are many shops (Reject shop, FOS, Starbucks, Coffee Bean, Nando's, Chillis', Bata, etc.) - a good mix of retail shops plus a basement of eateries. They open from 10am to 10pm.

Just a little distance away (3 mins walk) is the famous Gurney Drive Hawker Centre. It is slowly being packed with people from about 6pm but the food is really quite good. Many stalls to choose from that you are totally spoilt for choice!! Many start closing around 10pm but some open till about 11pm.

Would definitely stay here again when we come back unless we are going for a nature retreat kind of holiday.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Contented13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, July 11, 2013
Dear guest,

Thank you for taking the time to share your recent stay experience with us and we are glad to have the opportunity to respond to your concern.

I would like to apologize as different information was provided to you, our Rooms Division Manager has noted on your feedback and appropriate training will be reinforced to enhance services and product knowledge.

I was however concerned to learn that you found some defect on the door, usually any such faults are detected and rectified prior to the room being allocated. I regret that this fault was not brought to the attention of our maintenance team immediately.

In regards to your comment on toilet look old, we will definitely take into account during next upcoming renovation.

Once again, thank you for your constructive feedback and hope to welcoming you back in the near future to show you that we can do better.


Kind regards,

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,540 reviews from our community

Traveler rating
    652
    622
    169
    49
    48
See reviews for
383
401
85
413
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (287)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Dransfeld
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

Nice art deco style hotel. Excellent location at guerny drive. Department stores and restaurants in walking distance. Some room have a significant view to the sea and the guerny drive promenade. Various offers leisure activities like gym, yoga lessons and pool. Can't recommend g.spot (the night bar). Life music is to loud to have any conversation. Service is slow and unfriendly

Room Tip: Choose a room with sea view
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ruhlendorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, July 10, 2013
Dear Guest,

Thank you for taking the time to post your review regarding your stay in our hotel. We are always glad to hear from our guests. I was glad to read that overall you enjoy the stay at our hotel.

I was however disappointed to learn that the service rendered in G Spot was not up to expectation. Please be rest assured that I have raised your feedback to our Director of Food & Beverage and appropriate action will be taken to enhance the services.

In regards to the loud music, we will review and made adjustment on the volume accordingly.

Once again, thank you for your valuable feedback. We will always welcome the opportunity to improve our services.


Kind regards,

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

I checked in with my 8-year-old girl on a Tuesday afternoon for a two-night stay. We booked a standard room but the reception staff said that they'd upgraded us from a deluxe room to a suite. What a big surprise!

The spacious suite came with a separate living room and a kitchen. The perfumed toiletries in the bathroom were from Aigner. The bathtub was a bit small and could soak only one person at a time. My girl loved the bathrobe and the cozy bed.

It is a great and cheap way to taste the local food at the nearby Gurney Drive hawker food centre. And you can buy basically everything from the Plaza Gurney which has a shortcut connected to the hotel.

Taxi to or from the airport costs RM40. Taking a taxi from hotel to Georgetown is RM15 (wish the hotel can provide regular shuttle bus trips). You can catch Rapid Bus No. 103 from Komtar (RM2) or the Jetty (RM1.4) on the way back. It stops just opposite Plaza Gurney.

Avoid going back to the hotel on Friday and Saturday late afternoons and the evenings. Many taxi drivers refuse to drive you there because of the terrible traffic jam.

Overall, it is a modern and elegant hotel with excellent service. My girl keeps saying that we should go back there again!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Salvador, El Salvador
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 26, 2013

Unexpected oasis in Penang.
Everything in this hotel caught me off guard on the beautiful island of Penang.
From the fact that the hotel is in an all inclusive high-end shopping mall.
The buffets are massive. The staff sooooo sweet!
Quiet, Wi-Fi fast, Concierge level stocked to the hilt.
Fantastic pool area and a Top-Notch Gym and Spa.
The lobby bar is a wonderful area to lounge with friends and the G-Spot Bar a friendly local pub...
All in all a wonderful 5 star location...

Room Tip: Higher floors overlooking the bay
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Frederic R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, July 3, 2013
Dear guest,

Thank you for choosing G Hotel as the preferred hotel when staying in Penang and I appreciate you taking the time to share your feedback on Tripadvisor.

It is great to read that you enjoyed your stay with us. Your generous praise of our buffet, pool, gym and most importantly our team members is very pleasing and we look forward to the opportunity to welcome you back in the near future.

Once again, thank you for your valuable feedback.


Kind regards,

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
411 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 557 helpful votes
5 of 5 bubbles Reviewed June 25, 2013

Good:
-Ultra convenience by being connected to the shopping mall.
-Walk to the nearby beach.
-Plenty of outdoor eateries, outside the hotel, should you choose to NOT EAT at the mall.
-I have never stayed at such a contemporary-themed hotel, which has a spacious lobby & a great night-time bar, for drinks.

-Reception is friendly & you maybe treated to a free welcome drink!
-Not only is the lobby breathtaking, wait till you visit the outdoor swimming pool!

Bad:
-Strict check out time.
-Standard rooms do not face the sea.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank singlish_sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

Although G Hotel is not near the beach (Batu Ferringgi area), but it's a convenient location for shopping and seafoods. Gurney Plaza (shopping mall) is just next to this hotel and this hotel has a very modern design and the rooms is quite good too ...

Besides, if you want to taste the Penang local foods, just walk about 5 min to the alfresco hawkers centre to taste the original penang local foods. The price of the local foods here is actually slightly expensive than other area of hawker foods due to the tourist spot. But you really can try the variety of penang foods from famous laksa, char koay teow, Pasembur to Rojak and Hokkien Mee ... just name it .. you will have it here ...

  • Stayed May 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank yayakawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

Love the atmosphere and location next to up market shops and eateries or hawker style-food.. all within minutes walk. Guests used to get a welcome box of sweets in the room on check-in..
But this lovely touch was missing the next time I visited.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tengo13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near George Town
0.1 mi away
G Hotel Kelawai
G Hotel Kelawai
#12 of 82 in George Town
4.5 of 5 bubbles 355 reviews
2.0 mi away
Eastern & Oriental Hotel
Eastern & Oriental Hotel
#10 of 82 in George Town
4.5 of 5 bubbles 3,307 reviews
5.2 mi away
Hard Rock Hotel Penang
Hard Rock Hotel Penang
#2 of 12 in Batu Ferringhi
4.0 of 5 bubbles 3,570 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
The Royale Bintang Penang
The Royale Bintang Penang
#17 of 82 in George Town
4.0 of 5 bubbles 617 reviews
2.3 mi away
Seven Terraces
Seven Terraces
#1 of 82 in George Town
5.0 of 5 bubbles 768 reviews
4.9 mi away
Golden Sands Resort by Shangri-La
Show Prices
Show Prices
Show Prices

Been to G Hotel Gurney? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about G Hotel Gurney

Property: G Hotel Gurney
Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in George Town
#5 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Official Description (provided by the hotel):
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Asiatravel.com Holdings, Expedia, Ctrip TA, Travelocity, Hotels.com, Agoda and Booking.com so you can book your G Hotel Gurney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing