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“Great Location” 5 of 5 stars
Review of G Hotel Gurney

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G Hotel Gurney
Ranked #15 of 77 Hotels in George Town
Certificate of Excellence
Clearwater, Florida
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great Location”
5 of 5 stars Reviewed February 12, 2013

I and my husband stayed at the G Hotel during our trip at Penang in Jnauary, 2013. The ice-creams served when checking in was special. The room was big with mini bar (4 cans of drinks and 2 mini Kit-Kats). The location is great. It is next to the shopping mall (shopping is convenient although it is not as good as in KL). Would come back if we visit Penang again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sandy623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PenangGHotel, General Manager at G Hotel Gurney, responded to this review, February 13, 2013
Dear Sandy623,

I would like to thank you for taking the time for sharing your opinion. Your feedback is highly appreciated because guest satisfaction and comfort are our first priority.

I am very pleased to learn how much you and your family enjoyed the stay with us and sharing your review on TripAdvisor.

Once again thank you for kind review which is highly appreciated. We look forward to welcoming you back in the future.


Kind regards,

Michael Hanratty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,428 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 2, 2013 via mobile

Stayed there recently for a 1 week business trip. The room was spacious with great sea view.Overall pretty good customer service but sometimes they are slow in responding to room service request. Security is commendable as you are only allow to have access to the floor you are at.
Cons: buffet spread is really boring and average for a 4/5 star hotel.

  • Stayed January 2013
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank xltripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed February 1, 2013

I spent 5 nights here for a company meeting. The room is spacious with a big bathroom. TV has enough English language TV movie channels to keep me entertained. My king size bed is huge, though slightly hard for my taste. Room service is adequate. Mini bar is complementary (stocked with 4 cans of soft drink and two mini kit-kats).
Overall service in the hotel is OK. Occassionally they may be over eager. I asked for a morning call one night and received the automated call the next morning at the requested time. When I was in the shower, the phone rang again, but I couldn't pick it up. It kept ringing for a very long time, then finally stopped. 2 min later, someone was ringing my door bell and pounding on my door, yelling "mame, this is your wake up call." I yelled back "I am in the shower" and he stopped.

I have not used the gym nor the pool, but my colleagues commented that they were quite good, especially view from the gym. The hotel is right next to a shopping mall. Although the shops are nothing exciting, they do provide the convenience, plus a lot of eateries.

My least favorite part about the hotel is its food. By Day 2, I was already fed up with what it serves. Meals arranged for the meetings may be limited due to the meeting package. But the breakfast buffet was nothing exciting either, depsite the seemingly wide choices. Quality of the cheese, bread, yogurt or jam is very average. I didn't have seconds either for the meeting meals or breakfast buffets.

I feel quite neutral about this hotel. It served its purpose without any pizzazz nor excitement.

Room Tip: high floor facing the ocean
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  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Mutter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greater Sydney, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 29, 2013

Have just stayed at the G Hotel & loved the location & service. Whether you want upmarket food or Hawker food it is all within a few minutes walk & the location of the hotel gives a lovely feeling of space & tranquility. Being on the water means it is cooler than other locations & very calming.
The massive Gurney Plaza next door is wonderful for food, book shops & shopping, but don't forget the smaller Midlands park centre nearby for cheaper shopping & a terrific range of DVDs!
The rooms at The G hotel are very spacious & well presented. The bathroom shower recess is very large & the shower pressure is sensational!
A lovely touch is the evening service to see if there is anything you need & the very generous bottled water supply.
Rooms are very quiet & conducive to good sleep.
Free mini bar, no alcohol, meant there was always a cold drink or a Kit Kat. Lovely touches.
Would have loved to stay longer.

Room Tip: I think all the rooms would be quiet, our room overlooked a tree lined walkway & the pool which...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BevKalamunda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 29, 2013

My husband and I went on holiday to stay at the G hotel. We had heard the Eastern and Oriental may be a bit dated so we thought we woudl try this one. This is not in the central part of Georgetown but only about 15MYR (3 pounds) taxi to Georgetown so not bad. The plus i that it is next to the main Hawker Street food stalls (where loads of people eat in Georgetown so it was a plus!). Also, its on the outskirt of the town which makes it easy (to avoid traffic) to go to any of the sights - batu ferrenghi, Kek Lok Si temple (amazing!). If you like your known chains as well, its essentially attached to to a mall. We didnt get the breakfast package because food in Penang is supposed to be amazing and handy to have a starbucks right next door for morning coffee :) The room we got - i think executive premier room was massive and although very modern, was VERY nice. A four poster bed and all. The service is the only reason we rate this down. Front desk and concierge staff were not all that friendly and not great at recommendations etc. The pool area is quite nice and clean and nice for an afternoon break. We did go to the E&O hotel for a poolside hotel and were well impressed...its beautiful and more of a leisure hotel than the business hotel that G was like. (but dont know what the rooms are like). Overall we had a good stay and since we knew it was a more modern business hotel when we booked, it met our expectations.

Room Tip: Premier executive with four poster was a great room
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Radro2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bukit Mertajam, Pulau Pinang, Malaysia
Level Contributor
63 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed January 29, 2013

Stayed here with a friend during the recent Thaipusam festivities..... G-hotel is practically like a designer hotel, the lobby, the toilets and shops are all well designed and looks chic and savvy..... Check in was a breeze and the staff at the front desk were courteous and friendly..... The room well for the price we paid, i think it was rather steep, the beds were the below average as it was like rock solid and the king size bed was actually 2 super single bed tucked in together which makes the bed looks huge and good enough for 3 people to sleep on it..... the shower was good.... the pool was good and the breakfast there i can say is one of the better ones compared to the other hotels as it serves well for foreigners and locals..... Overall i would say this is avery good hotel but room refurbishment will need to be done soon as it seems to be getting a bit worn out..... Another plus point is the Gurney plaza next door which is super convenient and the the open air food court a few metres away... Food is definitely not a problem around this hotel..... Overall i would rate this hotel as good except for the hard beds!!!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Balan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 24, 2013

If you plan to drive to this hotel and have your car parked at their car park, please think twice. Recent experience was after payment was made to the paying machine, the balance was not returned. After trying to locate the security officer around the car park and through the intercom system to get back,the balance, I found that there was no security officer present. This has been the 2nd time this has happened. The hotel never bother to upgrade their paying machine nor have a security officer around for this matter or,even to ensure safety of the car park users. Please also,do not have any new Malaysian notes on hand to pay because the machine never takes them. Overall a very bad experience on parking and also lack of security especially at the car park area.

Stayed January 2013
Helpful?
2 Thank fredtaney3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about G Hotel Gurney

Property: G Hotel Gurney
Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in George Town
#6 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Official Description (provided by the hotel):
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 
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Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town

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