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“Excellent Value, Clean and Safe”
4 of 5 bubbles Review of Heliconia Hotel

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Heliconia Hotel
Ranked #28 of 84 Hotels in George Town
New York City, New York
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent Value, Clean and Safe”
4 of 5 bubbles Reviewed January 29, 2014

We spent a few nights at the HelicoNia, found it a great value during our stay in George Town. It's nice, basic, clean, and comfortable. It checks off the big three for my wife: clean, safe, and a hot shower. Rooms are definitely small, ours without a window, but no problem there. Wifi was slow, but worked. It's a bit removed from the sights, but only a quick cab ride or 20 min walk, if you're up for it. Only complaint was the bathroom - there's no door on the shower, so the whole bathroom, including toilet, get soaked. And our bathroom had a foul odor. But otherwise all good, and at the price, a fantastic find. Would definitely recommend.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MuggsyMurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 13, 2014 via mobile

Paid 50 sgd a night and it's pretty decent for that amount of money. Location is relatively near to komtar interchange and there's a bus stop very near the hotel on the way back from most attractions. Hotel is new and clean. Only thing is it doesn't serve breakfast and no food breakfast places nearby

Stayed January 2014, traveled as a couple
Helpful?
2 Thank Winwin_wong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed January 12, 2014 via mobile

Requested for high floor upon booking but got a room on the same level with the lobby. So couldn't even open the window curtain because people in lobby can see. Room is a bit small but it's okay. The bed and pillows are very comfortable and soft. Lights in the room and toilet is bright enough and LCD TV with good channels. The staff In the hotels are very attentive,polite and helpful as they helped us arrange taxi when we told them we need one to some place. We went back hotel quite late at night and the guard downstairs hotel which good location. Walk about 5 mins you get good foods. Overall, for the price I paid it's a very comfortable hotel to stay and sleep in if you're out for sightseeing the whole day till night. Definitely will stay again when I visit Penang the next time.

Stayed December 2013, traveled with friends
Helpful?
5 Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

Heliconia Hotel is the best choice in Georgetown, Penang for those on a budget. Prices are extremely affordable and the value you get in terms of the amenities in the room & service is excellent.

Being a new hotel, the room is clean, with the bedding & toilet in excellent condition. Me & my friend chose a room with 2 single bed that comes with a small cabinet between both beds, a desk, flat screen TV & some hangers & a safe. The toilet comes with very basic amenities but a suggestion could be to add a shower curtain or slide door at the bath area as water will splash out when one is taking a shower. Do note that only a few rooms comes with windows. Personally for me it doesn't matter as I only get back in the night to crash.

The hotel has extremely good security, with a room card needed to access the rooms and there are security personnel on site 24 hours. The personnel were even helpful to provide us with useful tip on those cab drivers that are notorious to charge tourists extra.

WIFI is available throughout the hotel but the connection might be weak at times. It could be recommended that desktop computers be provided at the lobby to maximise the space. Also, a local land line could be provided as we were not allowed to make local land lines from the reception which did cause a bit of an inconvenience.

There are many good places to eat nearby the hotel from hawker food to bars to restaurants without walking too far.

Overall, the experience is good and I would book this hotel in the future if I ever come back to Georgetown, Penang.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank melvinbackpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
190 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed January 6, 2014

Stayed at the Heliconia for 3 nights. They gave me a room that perfectly matched a couple of personal requests I had. Unfortunately, that meant I was given the first room next to the lift lobby and having noisy people walk past my door and speaking loudly with each other from room to room across the corridor wasn't pleasant. Perhaps the room door could have been a bit more sound-proof.

Apart from that single negative, everything else about my stay was positive:
1. The queen bed and pillows were very comfortable,
2. The sheets were very clean and soft (possibly 1000 thread count),
3. The high ceilings made the small room appear larger (I felt I got more than what I paid for),
4. The staff were polite and communicated very well in English,
5. Bathroom very clean and modern,
6. Security personnel appeared to be doing their job all the time,
7. Perhaps best of all, the Heliconia is located just 100m away from the great street food at the corner of Macalister Road/New Lane.

Will definitely stay here again. Thanks Heliconia for the hospitality!

Room Tip: Definitely book a room with a window. Ask for a room away from the lift lobby, towards the rear of...
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TADoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 5, 2014

We stayed at this hotel last December and it was outstanding, hotel staff, rooms and amenities. Would recommend it anytime and stay once more for sure. Our friends also booked a room here and they're pretty satisfied.

Room Tip: Any room will do the trick
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzDown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed December 20, 2013

We enjoyed our stay in Penang because of the beautiful sights and especially we stayed in this hotel. This hotel is very new, you can see exterior and interior of the hotel. They have security which i think, 24 hours security. So you are safe. The security people are very nice, approachable and informative. The staffs are friendly and nice. We liked the service. Bedroom was very clean, smells goods and new. Flat screen tv with some English Channels. Bathroom was perfect! Clean and nice. Wifi was very fast. They clean the room everyday. Closer to malls and eateries. All in all, we liked this hotel and we will comeback in Penang and will stay in this hotel again. Highly recommended!! :)

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WallaceA2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heliconia Hotel

Property: Heliconia Hotel
Address: 18 Lorong Kinta, George Town, Penang Island 10400, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Restaurant
Hotel Style:
#3 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Heliconia Hotel 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
A new and trendy place to put your feet up for a few nights, Heliconia Hotel is the latest addition to the blooming hospitality industry in Penang. Our hotel boasts 47 modern guest rooms, all tastefully designed and furnished.For those who are technologically dependent, we provide 24 hours wireless service for all our guests. ... more   less 
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Also Known As:
Heliconia Hotel Penang/George Town

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