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“All you need for a stay in Penang” 4 of 5 bubbles
Review of Bayview Hotel Georgetown Penang

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Bayview Hotel Georgetown Penang
Ranked #27 of 82 Hotels in George Town
Basingstoke, England, United Kingdom
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“All you need for a stay in Penang”
4 of 5 bubbles Reviewed January 11, 2014

A very pleasant hotel in good location with friendly help staff although the tour guide lacked up to date knowledge. Had booked a standard room which would not normally have a sea view but when asked if this was possible they happily obliged. Booking price included extensive buffet breakfast. Pool area and jacuzzi lacked direct sun and the surrounding area was in need of a hose down. No free internet. Close to free hop on hop off bus route which was a cheap and easy way of exploring Georgetown.

Room Tip: On check in ask for a sea view and as high as possible.
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 12, 2014
Dear Ian W,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your nice review of your recent stay with us.

I am happy that you found the hotel to be very pleasant with friendly staff. It is good to note that my staff was obliging in allocating you a nice room with a view and that you had enjoyed our extensive buffet breakfast.

I am surprise over the internet service as we provide free Wi-Fi to all our guests and I apologize over the mis-communication.

Thank you for staying with us and we hope to welcome you back again soon.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Bengaluru, India
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed January 10, 2014

During my visit to Penang we planned to stay in Hotel Bayview. Though it is 30 minutes drive from the airport but it is in the city center and very near to the JETTY for people who want to on board the cruise. Little India is just 5 minutes walk where you can get all the Indian stuff .

Room was quite spacious and had a very good view of the Andaman Sea. Room service was also quite good with staff being very kind and generous. The best part of the hotel is it's revolving restaurant on the 16th floor..from where you can have a panoramic view of the city.

Good value for money and a great stay

.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank shobz2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 12, 2014
Dear shobz2104,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your lovely review of your recent stay with us.

I am happy that everything was excellent... from the location of the hotel, the spacious rooms and the kind & generous staff.

Thank you also for your nice comments on the 360° Revolving Restaurant & Skybar which is the one and one in Penang.

It was a pleasure having you with us and we hope to welcome you back again soon.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
280 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 bubbles Reviewed January 8, 2014

Well situated and with a barely OK breakfast. This hotel sits near the bat so it enjoys sea breezes .It is very close to all the Georgetown sights and the Red Garden night hawkers market which is an absolute must to visit. Red garden features fine food and live music. It is lots of fun. Good for children Back to the Hotel Bayview ,the pool area is compact with a large area for sunbathing. The lobby bar was smoky but they have provided a non smoking lounge on 14th floor which is excellent. Breakfast is also available there for some guests and that is well worthwhile trying. The rooms are large and there is WIFI although the signal strength was weak at times. We found that drink and beverage service in the hotel could not compete with what was readily available on the streets.The hotel is close to the haert of Georgetown which is a lovely city with a real Asian flavour and a colonial influence apparent in every streetscape.. Not for the faint hearted, there is a gritty side to Penang as well. There is plenty of history and striking colonial architecture here ,including the use of Penang as a base for Sun Yat Sen and the revolution in China. There are some excellent buildings and street art .But you have to walk around to maximise your chances. And the walking is not that easy, there being not much provision for pedestrians..You have to beware in particular of motor bikes, until you get acclimatised to walking around Georgetown.
The Hotel is close to

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lanky3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 12, 2014
Dear Lanky3,

Greetings from Bayview Hotel Georgetown Penang.

Thank you for your review of your recent stay with us.

I am glad that everything had went on well and that the hotel was pleasing to you especially on the location of the hotel which is close to the heritage sights as well as food and shopping.

Thank you for staying with us and we hope to welcome you back again soon.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penang, Malaysia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 8, 2014

Huge and comforting room but the breakfast is rather poor, suit for people with bad taste bud. As for lunch, considered as good. The location is an extra wise, close to night clubs and many other attraction points.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FarizIzwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 12, 2014
Dear friskycelery,

Greetings from Bayview Hotel Georgetown Penang.

Thank you for your nice comments of your recent stay with us. I am glad that you found the staff pleasant and friendly and the room was clean & large and not forgetting the excellent location of the hotel.

I sincerely apologize on the "poor" Wi-Fi service that we are fully aware of. Efforst are being made at the very moment to replace all the faulty Access Point and everything should be running smoothly again by this month end.

It was a pleasure having you stay with us and we look forward to welcoming you back again soon.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carlsbad, California
Level Contributor
137 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed January 4, 2014

I spent a little over a week here. The staff is very pleasant and friendly, and tries hard to accommodate guests' wishes. The room was clean, large, and had a nice view of the sea. Location is terrific - walking distance to just about everything in George Town, and close to the Red Garden hawker center.

Only downside was the wi-fi. Very weak and intermittent signal. Even if I momentarily got a good signal it would drop in the middle of writing an email or uploading a file. Frustrating.

  • Stayed December 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank friskycelery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 5, 2014
Dear friskycelery,

Greetings from Bayview Hotel Georgetown Penang.

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your nice review and for endorsing on the pleasant & friendly staff, clean & large room and the fantastic location of the hotel. I deeply regret on the poor internet service that you had experience. If you could help me by messaging me your room number, I will get my IT to further check on why the Wi-Fi service was erratic during your stay.

For your further information, we are planning to upgrade all the access point in the whole hotel and the Wi-Fi service should be running smoothly after this upgrade exercise.

Thank you for staying with us and we look forward to welcoming you back again.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 4, 2014

I stayed non smoking floor # 926 . Room is huge but the bathroom small facing to pool. Good experience. On sat 28Dec13 my mother forgot where she put her bangles in the room / or maybe drop somewhere.I was impressed when back to room in evening housekeeping on the day put nicely on top of the bed. Thanks for management & honest staff. Keep it...
Think twice for spa. Not really friendly staff poor service although in advertise said experience thai therapist moreover charge pretty expensive.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cindysw7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 4, 2014
Dear Cindysw7,

Greetings from Bayview Hotel Georgetown Penang.

Thank you very much for your excellent review. I am glad that you and your mum had a good experience staying with us was was impressed by the housekeeping staff honesty. If you would be so kind as to message me your room number as we would like to congratulate the honest staff and give him/her due recognition for their honesty.

It was a pleasure having you stay with us and we look forward to welcoming you back again soon.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed January 2, 2014

We stayed there on New Year's eve. Stay was overall decent without any good or bad experiances.

Location: Good. About 25-30 mins taxi ride from the airport. Surrounded by good night life and street food places.

Rooms: Spacious and clean. The one we stayed did not have any 'bay view' though the furnishings were satisfactory and things worked as they are supposed to. Staff were friendly and service was good. Good breakfast too.

Think twice about the inhouse Thai massage place. Quite expensive, staff do not speak english and rooms were a bit dicey. Massage was mediocre too.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Arun Kumar T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bhgpg, General Manager at Bayview Hotel Georgetown Penang, responded to this review, January 4, 2014
Dear Arun Kumar T,

Greetings from Bayview Hotel Georgetown Penang.

Thank you for your review and I am glad that you had experience a satisfactory stay with us. Thank you for endorsing on the buffet breakfast, our spacious and clean rooms as well as the friendly and good service rendered by all my staff.

I have taken note on your comments over the spa service and I will inform on the operator of the spa and what remedial actions that can be taken.

It was a pleasure having you stay with us and we hope to welcome you back again.

Thank you.

Kind regards
Lawrence Perera
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bayview Hotel Georgetown Penang

Property: Bayview Hotel Georgetown Penang
Address: Bayview Hotel Georgetown Penang 25A Lebuh Farquhar, George Town, Penang Island 10200, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in George Town
#11 Luxury Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 333
Official Description (provided by the hotel):
An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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