Hotel has potential to be better with some attention to the small things......
First off location is great, view from top of hotel bar is fantastic, and price reasonable. Hotel is nice apron entry etc. down side that was just overall disappointing was the over all service.... Staff just seemed bothered and unhappy compared to other hotels we stayed at on this trip. Breakfast was good, not amazing, large selection etc. when booking hotel said free wifi, which we never could connect to either from our room or breakfast area. Whenever we asked about it they just said they would talk to their IT department but it never got fixed...... The rooms were very nice with modern furniture but the black hair all over the floors was nasty, could have been great if not for this. And the hair dryer didn't work that was mounted on wall...... Beds were clean and comfy, great air conditioning.
Overall, not horrible with a bit of work on small details.
Next trip to Penang would probably opt for one of the smaller unique guest houses in The heart of George Town rather then a big hotel.
- Official Description (provided by the hotel):
- An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more less
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- Also Known As:
- Bayview Hotel Georgetown Penang George Town