We started in room 616 which was supposedly a "superior" room. Would not like to see a standard room ! It was quite tatty with burns to the carpet and curtains. A puzzling feature was the access to the bathroom. You went up two steps onto a plinth then down two steps into the bathroom !! There was no complimentary water and the fridge was too noisy to switch on.
There was also a lot of noise coming up from the bar area and the basement club. Breakfast was, as always in big hotels, a mad, noisy scrum.
Day two and we have moved into a premium room on the 16th floor. At last, a decent sized room. Well worth the extra cost, and at least we now had access to the premium lounge where breakfast was a more relaxed affair. Plus in the early evening there is a small buffet with free drinks.
Soundproofing is not the best, and our room had interconnecting doors in both side walls which didn't help.
If you like loud music then this is the place for you. The bar played their only cd continuously until the live group came on at 10pm. The revolving restaurant also has live music and when my wife went in to see it the guy at the door couldn't hear her over the volume. Why do both restaurants close on Mondays ?
To cut a long story short, staff training and attitudes leave a lot to be desired, and I feel that management should be required (unannounced) to stay in the cheaper rooms to experience what the weary traveller gets for his money.
If you stay at this hotel and need a taxi, find a driver across the road called Tan. He is older, drives carefully and will take you anywhere on the island without complaint.
We agree with what Gnoskcoy has posted but we did eat in the bar at the E&O most nights.
This is not a 4* hotel once you get beyond the front of house desk.
- Official Description (provided by the hotel):
- An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Fastbooking, Booking.com, Asiatravel.com Holdings, Agoda, Hotels.com, Ctrip TA, Expedia, Cancelon, Priceline, Orbitz, Hotwire, Travelocity, Cheap Tickets and TripOnline SA so you can book your Bayview Hotel Georgetown Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Bayview Hotel Georgetown Penang George Town