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“Excellent Location, Good Service”

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Bayview Hotel Georgetown Penang
Ranked #26 of 88 Hotels in George Town
Reviewed February 4, 2013

Brilliant location in Georgetown, close to all the main sights. Hotel is a bit dated but the rooms were well appointed and everything worked well. Our rooms were not sea facing but we had bay windows with a view of Georgetown. Didn't try the food at the hotel so cannot comment on that. Staff were friendly and helpful. Would definitely stay here again.

Room Tip: Ask for sea facing, though I think those will cost more...
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  • Stayed: January 2013, traveled with family
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1  Thank RolandDSilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded February 7, 2013

Thank you for your feedback on Tripadvisor. Your positive ratings of the hotel, our staff and services are most appreciated. It was a pleasure to have been of service to you and we look forward to welcoming you back to Bayview Hotel Georgetown Penang.

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746 - 752 of 1,314 reviews

Reviewed February 1, 2013

Our family of four recently returned from a wonderful stay at this hotel. The family room was excellent and easily accommodated the four of us with 2 separate rooms. The Georgetown location of this hotel suited us because it was close to everywhere we wanted to go. The Bayview was very clean and had a beautiful eating area. The staff are efficient, effective and friendly. We loved this hotel so much and we have booked to go back there again! There is a great revolving restaurant at the top of the hotel, perfect for a special dinner. Overall a fantastic stay at the Bayview and we definitely recommend it.

Room Tip: For a family, the family room is the best choice.
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  • Stayed: January 2013, traveled with family
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1  Thank 20AussieTraveller4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded February 7, 2013

Thank you for staying with us again and for taking the time to post your review on TripAdvisor. We are very pleased to hear that you and your family had a fantastic stay here and that our services lived up to your expectations. Thank you for your compliments on our staff and our restaurant. We certainly look forward to welcoming you and family back again to Bayview Hotel Georgetown Penang.

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Reviewed January 30, 2013

Hotel is older but has been refurbished. Room was clean, carpet could have done with a shampoo though. Mini bar fridge was there but not stocked and the standard amenties were available.

The general breakfast buffet had a good selection but was a bit of a zoo in an area that was poorly lit and not big enough for the number of guests making it hard to move around and very noisy.

In contrast the executive lounge was well worth the extra money, they offered a small american breakfast, evening snacks and all day drinks. The food was good, although it would have been nice to have a different selection each day. The staff were fantastic especially in the lounge where they couldn't do enough to help you.

The hotel had a nice very deep pool, and a large jacuzzi, we saw posters for a spa but didnt recieve any information in our room.

Would stay again if needed to be in the city.

Room Tip: Exective floors are worth the extra money
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  • Stayed: January 2013, traveled with friends
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Thank Shaz10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded February 4, 2013

Thank you for staying with us and for sharing your experience on Tripadvisor. Your positive ratings of the hotel, the Premier Lounge, our staff and services are most appreciated. We will look into the constructive points that you had raised and necessary actions will be taken to address them.We certainly look forward to your return visit and to be of service to you once again.

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Reviewed January 28, 2013

]We arrived from the Langkawi ferry in the evening very tired. Our only criticism was with the girl who checked us in who was not very helpful. We got to our room, very tired and noticed the next day that it was not a sea view as on our details. We were only there for a couple of days so did not complain.

The hotel itself is great, the swimming pool and juccuzi are very good, the breakfast good also. The best thing for is the location, as we like to travel by public transport and there is a short walk to the bus station and you can catch a bus to anywhere on the island.

  • Stayed: January 2013, traveled as a couple
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Thank Danon123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded February 1, 2013

Thank you for your feedback on TripAdvisor. Your positive ratings of the hotel, its facilities and location are most appreciated. Please accept my most sincere apologies for the service inefficiencies you experienced during check in and for not being able to accommodate your request of a sea view room. We look forward to welcoming you back to Bayview Hotel Georgetown Penang.

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Reviewed January 26, 2013 via mobile

Stayed for 2 nights with my hubby & daughter. We arrived by coach at Penang very early in the morning. After the 12hrs of bus ride, we were very lucky to be able to check in early into the hotel and able to further upgrade our rooms without any additional cost! Staffs are very helpful and friendly! Hotel location is very good too! Very accesible to everywhere, esp with the CAT and Rapid Penang bus.

Kiddy pool is at 0.7m, considered quite deep for my toddler but nevertheless she enjoyed it just playing by the steps of the pool.

Breakfast is alright, gd variety. Croissant deserves 2 thumbs up! Yummy!
On the last night, we dine in at the Revolving Restaurant (before we're continuing the journey to Langkawi). We were so glad that we did, despite the splurge! The view was spectacular!!! Ambience was so perfect & romantic! Food is good. Staffs are friendly and mostly smiling. The live music trio wraps it all up to be the most unforgettable experience!!

Overall, great and wonderful stay! Keep it up!!! Will definately come back again!

  • Stayed: January 2013
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1  Thank Norashinta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded January 31, 2013

We would like to extend our sincere thanks for the positive comments on your recent stay at Bayview Hotel Georgetown Penang. We are delighted to hear that you had a great and wonderful stay here and that our hotel facilities met your satisfactions as well as the service from our staff. Thank you for taking the time to post your review on TripAdvisor and we look forward to welcoming you back in the near future.

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Reviewed January 26, 2013

pros : good location, nice room (no 1604),

Cons : difficult car park. With baby and lots of bag, the car park is so troublesome. Poor service. Long que and Waited for half an hour to be checked in. Its saturday and they should know how many customer will check in.. Yet only 2 person were incharged.. With all those problem only god knows other customer faced. Poor security. No place to put or hang towels in toilet. They only place it on the sink.. Seriously this hotel is not a 4 star hotel.

  • Stayed: January 2013
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Thank cattyluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded January 31, 2013

Thank you for posting your review on TripAdvisor. We sincerely regret the poor experience you encountered during your recent stay with us. Our Front Office Manager has been briefed and necessary action will be taken to increase the manning at the front desk during peak hours. We have taken note of your comments over the towel holder in the toilet and we apologize for the inconvenience caused and will certainly look into the possibility of placing additional hangers in the bathroom. We hope that you will give us another chance to redeem ourselves and we certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang.

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Reviewed January 24, 2013

We originally booked for two nights using booking.com but ended up staying six and getting a better rate through the hotel directly. We stayed on the 10th floor, overlooking the pool and E & O. It was clean, comfortable and had a good working air conditioner. The bathroom was a little small but I haven't come across too many brilliant bathrooms in the mid price range in Asia.Whilst it doesn't have the charm of a beautifully renovated boutique hotel, it does have a pool and is priced very well compared to what else is on offer. A walk away from everything and around the corner from a bus stop. Red Garden is across the road and some great breakfast places are around the corner.

  • Stayed: January 2013, traveled with family
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Thank jdeandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded January 31, 2013

Thank you for your feedback on TripAdvisor. We're very pleased to hear that the hotel and its facilities were to your liking and that we were able to provide you with a comfortable stay. We certainly look forward to welcoming you back to Bayview Hotel Georgetown on your next visit to Penang.

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Additional Information about Bayview Hotel Georgetown Penang

Address: Bayview Hotel Georgetown Penang 25A Lebuh Farquhar, George Town, Penang Island 10200, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in George Town
#10 Luxury Hotel in George Town
Price Range: $49 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 333
Official Description (provided by the hotel):
An award winning hotel for business or leisure. Hotel accommodation, food & beverage services, meeting facilities, banquet function. BAYVIEW HOTEL GEORGETOWN PENANG actively pursues opportunities to provide customer with creative, flexible and value-added promotions which meet your evolving needs in today's travel budget. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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