We had two rooms and stayed there for 3 nights.
During booking, my friend clearly stated that we would like to have rooms near to each other since there are no connecting rooms. However, we were given one room in one end, and the other, at the other end. No much issues, but the hotel should looks into Customers' request.
Location wise, it is definitely very good. Easy access to many eating places and few shopping malls. Parking is available as we rented a car.
As for the shower room, definitely need to improve.
Between bathroom and the toilet, there is a door frame but no door is there!
The whole shower room gets wet after a shower!!
It will be quite dangerous for children or old folks.
Staffs are helpful and friendly. Housekeeping area, can be improved as there are some communications barrier. The housekeeper can't understand when my friend asked for showergel which was missing from the bathroom.
Overall, I am still happy with the stay.
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- Also Known As:
- Hotel Sentral Georgetown Penang/George Town