We got off to a bad start when we checked into the hotel at around 10pm. We could not get into the only non smoking room that was left as there was some problem with the automated key lock. After more than 30 minutes of waiting at the door with the technician and front desk staff, we gave up and asked for another room when it became clear that the problem could not be solved anytime soon. As we had no other choice, we settled for a twin bed smoking room as the double beds/non-smoking rooms were booked out. Thankfully the staff assisted us in joining the beds.
The room itself is fairly basic but does have an in-room safe and mini fridge.
Shower pressure is good and easy to use. Would have been better if they had a fully enclosed shower compartment.
The room itself was fairly clean and wifi internet was provided in the room. Connection was slow but at least it is free.
Not many channels available on the TV though.
There was only one elevator on our side of the hotel so it does take time to get up and down. Breakfast spread was simple.
Hotel is within 10 mins walk of Komtar and there are a few eateries and a convenience store within 5 mins walk from the hotel.
Overall I cannot complain much as the hotel rate is fairly low. However, the bad luck that we had at check in probably soured my view of the hotel.
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- Also Known As:
- Hotel Sentral Georgetown Penang/George Town