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“Sunway Hotel Georgetown Penang”

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Sunway Hotel Georgetown Penang
Ranked #23 of 84 Hotels in George Town
Sentosa Island, Singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Sunway Hotel Georgetown Penang”
5 of 5 bubbles Reviewed August 24, 2013

The Hotel is very well located in Georgetown. The famous food street is just outside the hotel and you will be able to taste all the famous delicious food,instead of travelling to the over rated Guerney Drive.
Good Gym,but pool is very small
Staff very polite and helpful and rooms clean and comfortable with Grohe bathroom fittings
Breakfast was good but crowded,You have to be early to secure a seat or be asked to go go downstairs to their makeshift banquet area

Room Tip: Get a club room if you can afford it,it is well worth the money spent,level 14 and above
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Goldenn121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 29, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

We are delighted that your stay with us met your expectations. Thank you for your kind comments and recommendation on our Club Room which comes with exclusive privileges for our valued guests. We look forward to welcoming you back here again soon.

Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,367 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 23, 2013

We stayed in deluxe room for few nights in August '13 and it was excellent all around. Their rooms were recently renovated and looks really new and customer service was very good. On the first night, they gave a courtesy call to our room to check whether we were happy with the stay/room. Breakfast was a mix of Western & Eastern menus, so you have a bit of options. Overall we were really happy with our stay and certainly, we will be staying in this hotel again.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kaan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 29, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

We are most appreciative of your positive comments and we are delighted that you had a pleasant stay with us. We hope to have the opportunity of welcoming you back here again soon.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banjarmasin, Indonesia
Level Contributor
125 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Sunway Hotel Georgetown, Penang where we stayed 3 nights is very good. The room spacious, our breakfast delicious in variety food of Asian & European. The way close to the Catholic Church Our Lady of Lourdes. Macalister is behind Pesiaran Gurney where the people enjoyed their vacation to the Penang Beach all the way in Pesiaran Gurney.
Sunway hotel really the 4 star nice hotel. We're satisfied stay here. I will be there for other time when I go back to Penang Island next time.

Room Tip: I recommend this hotel for Ur trip...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariamarsianad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelGP, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 29, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

Thank you for your kind feedback on your stay with us. We are glad you had a good stay and certainly look forward to welcoming you back here again soon.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 19, 2013 via mobile

My husband & I had a great stay at this hotel during August, 2013. Three night stay in a deluxe room. Rooms are very clean, spacious & modern (hotel is recently renovated). Staff are all very helpful,and go out of their way to organise transport etc for you. Breakfast was nice, great mix of Asian/ western food. The street wakes up around 4pm & turns into a Hawker street with lots of choice incl.. Satay, curry etc. We ate here 2 out of 3 nights.. Super cheap.
Great little Cafe in the Times Square building (RotiBakar) which has cheap satay,Rendang, coffee & sweets!

Overall really impressed with the hotel & location

Stayed August 2013, traveled as a couple
Helpful?
1 Thank S Rokosuk A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 19, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

Thank you for your kind comments. We are indeed glad that you had such positive experience with us and that the services extended had met your expectations. We will continue to strive to better ourselves and to provide quality service and standards to all our guests.

Meanwhile, we look forward to welcoming you back to Sunway Hotel Georgetown, Penang again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed August 17, 2013 via mobile

I gv a very low comment to them..for last visit ... so I decided bck to sunway hotel again before I go thailand ... this trip they did it really good . Care for customer .. and absolutely now is 4star hotel service .. I will visit and visit again to sunway hotel georgetown

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank garyazlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 19, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

Firstly, we would sincerely like to thank you for giving us another chance and for staying with us again despite our lapse of service during your last visit. We are most appreciative of your kind comments this time around and we are delighted that the arrangements and services met your expectations.

We certainly appreciate your continuous support and look forward to welcoming you back here again soon.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

first and foremost , thank you for make our 1st experience stay at the hotel pleasent. special thanks to all the friendly and prompt staff. Darren , and his team were excellent and is an assets to the hotel. there were many choices of food here in the hotel. had opted for nasi kandar line clear. it was awesome. as for the breakfast at the club lounge, it was great to enjoy it with my wife.

Room Tip: recommend to stay at the newly renovated club room. #1416
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 19, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

We are extremely delighted that you had enjoyed your experience at our Hotel. Your kind comments will be highlighted to the staff concerned. Such compliments are most welcomed as it certainly heightens the morale of our staff.

We thank you for your kind comments and sincerely look forward to welcoming you back to Sunway Hotel Georgetown, Penang.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed August 15, 2013

Staying in Sunway hotel is the right choice for you.
You can grab the local food (hawker food) in front of the hotels, and short walk to the 2 malls nearby.

Lobby is spacious, staffs are helpful too. We were served by cool refreshing welcome drink when we check in, then the check in speed was took around 10 minutes.

Room:
Room is full carpeted and spacious, refurbished. Adjustable air cond control / closet / working desk/ coffee & tea making facilities/ flat screen TV are available, decent size of personal safe can put laptop. Beds are good quality and the pillow is good also.

Bathroom:
Bathroom is clean and spacious. Bath/face/hand towel/ shampoo & bath gel are provided. Shower cabin is big as you can see they have removed bathtub when renovation. Hot shower and strong water pressure you can expect from Sunway Hotel.

Breakfast:
The newly renovated restaurant at the lobby level, size does not fit most of the room guests at the peak time. We queue for 20 minutes and get a table shared with other room guests.

Breakfast selection consider ok, besides the omelets counter they serving local food (fried noodle, nasi lemak, etc) and western food (sausage, salad, etc).

Check out:
Due to check out at peak hours, took around 15 minutes to our turn.

Generally my stay experience is good with Sunway Hotel;
the main advantage is for the location. My 2 friend stay in another has bought 4 pillows from the hotel with very reasonable price.

The hotel also made their effort to deliver the pillows from Seberang Jaya branch hotel since no stock available there.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayGeorgetown, General Manager at Sunway Hotel Georgetown Penang, responded to this review, August 19, 2013
Dear Guest,

Greetings from Sunway Hotel Georgetown, Penang!

Thank you for your detailed review of our Hotel and we are extremely delighted that you enjoyed your stay with us. The refurbishment process has taken some time but we are glad that guests appreciate the end-product and have taken the trouble to highlight this.

We certainly look forward to welcoming you back here again soon and thank you for your past patronage.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunway Hotel Georgetown Penang

Property: Sunway Hotel Georgetown Penang
Address: 33 New Lane (Off Macalister | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in George Town
#10 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 
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Also Known As:
Sunway Hotel Georgetown Penang George Town

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