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“Hotel is near good food and downtown”

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Sunway Hotel Georgetown Penang
Ranked #24 of 84 Hotels in George Town
Singapore
Level Contributor
148 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Hotel is near good food and downtown”
4 of 5 bubbles Reviewed July 3, 2013

We stayed in this hotel for 2 nights. The plus points for Sunway is its close proximity to downtown and is next to the New Lane Hawker Street. You will have no problem getting your local Penang food during your stay in Sunway Georgetown. The reception and concierge are helpful, making your stay a more pleasant one.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shalom73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,367 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (203)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Abu Dhabi, United Arab Emirates
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

The best part of the hotel is the location. Ideally placed in George town and near to a local food street. There were taxis waiting outside the hotel and no need to wait for a taxi at any time. A one hour walk from the hotel will take you to few tourist places and to walk around the old George town streets. The hotel and the tallest building near by act as a landmark where where you are in George town you may see the building which helped us in navigating while our walking tours.

Rooms and pubic area is clean and looks contemporary styled. If you plan to stay in this hotel ask for a floor in between 8-11 for the best view. we had a room with a view to the Penang Hill the view was amazing at night and the sun rise is beautiful too.. There are renovations going around on higher floor, if you go for higher floors you might hear drilling noises, though the reception says there wont be a noise we have heard drilling noise at the afternoon. Breakfast was nice, but the restaurant was fully packed, once we had to wait almost for 30 minutes. Breakfast choices were limited for a four star category, but the food was nice and chefs were accommodating extra request.

The senior staff of the hotel is friendly and accommodating your requests, Thanks to Mr. Shivaji and Indian Manger in Restaurant who have provided us with warm and friendly service.

Room Tip: Higher floor have good view, opt for the Penang Hill side for the best view.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chandu_trvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Msia
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed June 30, 2013

Stayed in the newly renovated Sunway Hotel Georgetown recently during my business trip to Penang. The hotel location with spendid with great local food just round the corner.
The rooms are newly renovated. Huge and comfortable room. Wi-fi services within the room and around the hotel are fantastic.
Services from the staff are highly recommendable. The guy, Mus / Mas (sorry did not get his full name) whom checked me in, were very patience with my endless question. After check in, he actually went an extra mile by excorting me personally to the room, although I only had a small handcarry with me.
Definitely my preferred choice of hotel in my next Penang being it business or leisure trip

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MHRYU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundalk, Ireland
Level Contributor
117 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed June 28, 2013

This was my fourth visit to Penang, having previously stayed in Shangri-La and Hydro Hotels in Batu Ferringhi and another in Georgetown. On all visits, I came away feeling let down or disappointed by all, particularly the service and general standards of facilities in each hotel. So my expectations were relatively low coming to the Sunway Hotel. Within a minute of arriving at the check in desk at reception, I was immediately impressed. We were served by a very friendly and helpful gent, who was eager to provide any additional info outside of the normal script. Another staff member also approached the counter with a local map of the area, and between the two they pointed out a number of points of interest in Georgetown along with some other historical facts.

The entire check in process, along with a welcome drink, was one of the more pleasant experiences I've had in recent times. Next up, the room itself was surprisingly spacious. It quite clearly had been renovated recently as there was a definite freshness about the room. Every thing was new, clean, neat and tidy without being luxurious or decadent. We were up on the 9th floor with good views, and a minor but pleasing aspect were the curtains which overlap each other ensuring no daylight will disrupt your sleep at sunrise. TV channels were somewhat limited but then, who wants to spend to much time in the room, right?

Other plus points were the location of the hotel, within walking distance to the Times Square shopping mall (not up to much), Komtar (another mall and bus stop for airport) and Penang road (which has a number of great bars and restaurants towards the coast end). Also the spread available at breakfast was fairly decent - although there did seem to be a seating issue, as they don't appear to be able to accommodate everyone at peak times. So my advice would be to rise early for brekker or you may have a slight wait on your hands.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chozz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 27, 2013

I stayed 2 nights with my parents and 2 kids (toddler and infant). We got a connecting room which is very convenient. We also brought along our playpen to accommodate our young infant. To my surprise, the room is spacious enough to fit the playpen next to the bed. The hotel is newly refurbish where you get the new fixtures in bathroom, new lighting in room and new restaurant. They also serve a nice spread of buffet breakfast. Location is perfect for famous local street food. Staff were helpful too.However, the number of parking lot is not sufficient during busy weekends, so make sure you don't come back late if you are driving.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank onglisa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

Stayed in Sunway hotel in Penang for 3 nights recently and find my money worth spent. The hotel rooms and facilities were just renovated thus had a pleasant stay. Sunway is strategically located near major roads and shopping malls in Penang Timesquare and Komptar. All the places of interest in George town are within walking distance from the hotel.
What I enjoyed most was the night street hawkers selling Penang's local foods at the doorstep of the hotel. Don't have to squeeze in Gurney drive.
I am not a fuzzy guest, so I find the service staffs attitudes were ok. Overall, I am satisfied with the hotel and will stay here again.

Room Tip: I stay in a non smoking room but seem like the previous guest had smoke in the room.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lktzu1489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed June 24, 2013 via mobile

I stay here for one night on 08Jun. On arrival the check in is fast and there is a signboard stating smoke free ( only in the lobby ) The room they give me has the strong cigar smell so I go back to the front desk to request for a room change. When I have gotten the new room this time the safe box cannot be closed so call the duty manager also unable to solve the problem so ended up cannot keep anything in the safe box.
The buffet breakfast quite sub-standard and there are house flies attacking the food here and there. I think the hotel should enforce checking the hygiene of the cafe and also checking all room before checking in new guest!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DEKCHONG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunway Hotel Georgetown Penang

Property: Sunway Hotel Georgetown Penang
Address: 33 New Lane (Off Macalister | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in George Town
#10 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 
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Also Known As:
Sunway Hotel Georgetown Penang George Town

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