On the overall, service here at Sunway Georgetown was pretty good, considering that it wasn't a five-star hotel and they were still undergoing renovation for certain parts of their facilities. Overall, we enjoyed our 2-night stay at Sunway Georgetown even though our little boy had fallen ill on the second day. The front office staff were able to offer prompt advice on the nearest hospital to take him to. Location-wise, it's within walking distance to Komtar and cabs are parked in front of the hotel waiting for guests. Sunway's room rate was not the cheapest among the hotels in Georgetown, but it was value-for-money considering its location and the relatively "new" condition of the guest rooms.
Although there were hawker stalls and coffee-shops a stone's throw away, we called for room service as we were exhausted after looking after our sick boy for the whole day. After ordering, the food was promptly served after 10 minutes of wait. Portions were large and tasty. We also enjoyed the powerful rain shower and the complimentary toiletries were not too bad.
A FEW MISSES:
However, on the first night, we only managed to sleep after midnight due to a live singing/karaoke event nearby. Luckily, there were no such event on the second night. In the room, we discovered that the bed-sheet was stained but we're cool as it was an old stain. The washbasin in the bathroom did not drain properly and after calling the maintenance guy, he found that the screw was missing. Well, for a newly-renovated room/bathroom, this seems rather unusual! The other peeve we had was they had run out of baby cots when we arrived.
FYI: We visited Penang for 22-23 Feb 2013.
- Official Description (provided by the hotel):
- Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more less
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- Also Known As:
- Sunway Hotel Georgetown Penang George Town