We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Convenience + new rooms!” 5 of 5 bubbles
Review of Sunway Hotel Georgetown Penang

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sunway Hotel Georgetown Penang
Ranked #23 of 82 Hotels in George Town
Singapore
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Convenience + new rooms!”
5 of 5 bubbles Reviewed February 25, 2013 via mobile

I've stayed at Sunway previously about 2-3 years ago. The location is excellent, 5 mins walk to Komtar, Prangin Mall and 1st Avenue, not forgetting New Lane Hawker Centre just next door.

Previously I was disappointed with the dated rooms and furnishings so I was pleasantly surprised that they are doing a full scale refurbishment of the hotel. The rooms are all newly renovated. The lobby was recently completed as well. Currently renovation is underway at the swimming pool, gym and coffeehouse. Breakfast is being served at the ballroom.

Two things that stood out for me were the comfortable beds and the superior sound proving with absolutely kept out traffic noise.

With the completion of the renovation, Sunway Hotel would be my first choice in Georgetown.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SG_Excursionist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,345 reviews from our community

Traveler rating
    253
    691
    264
    94
    43
See reviews for
348
312
73
115
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Newcastle, New South Wales, Australia
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed February 23, 2013

We really enjoyed our stay here- the room was very clean, and the shower was exceptional. The staff were very polite and friendly. We liked the location of the hotel- with the street filled every night with the food hawkers. The main area of Georgetown was an easy 10/15 mins walk. We weren't bothered by too much noise with the renovations and could sleep well of a night. Breakfast was Ok on the one morning we ate there- other days there was plenty of cafes nearby that we could eat in for not very much mone. Would recommend the hotel.

Room Tip: Ask for newly renovated room- we had a great view of Penang bridge and Butterworth.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Koh Tao, Thailand
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed February 11, 2013

We stayed here for one night and had no reason to dislike it. The hotel was being renovated, and lot's of building work could be seen. We didn't notice this too much as most of the time we were out exploring Georgetown. Our room was nice, large, clean, and newly renovated. We didn't have any food or see the pool, so can't comment. The location is what made this place perfect and the reason why I gave it 4 stars. It's close enough to the shopping centers and within walking distance to the old part of Georgetown (great for exploring). So 'great location, nice hotel'.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RoctopusDive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Runaway Bay Australia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed February 7, 2013

Stayed here in October 2012 and work was only part way done but looks like they are powering ahead with it. We had a quite a nice room which was obviously had had it's reno done Yes there were noises to be heard but if you wanted a relaxing place to stay wait till the renos are done. Good spot if you use it as base...but a little walk to most of the major shopping areas. Great street food available at night just down on the corner from Sunway.
Staff were good and very friendly and the breakfasts had all the variety to appeal to all tastes.
Can recommend this one

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sungirl111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 16, 2013

This hotel is quite good, the staff were really good, the rooms are comfortable and the breakfast reasonable. Bad points are the room fridge is a camping style fridge that just doesn't get cold enough, we lost power in the room and the international power point, which is areally good idea, didn't work. They did loan me plug after maintenance didn"t fix it. Overall we would stay here again.

Stayed January 2013, traveled with friends
Helpful?
Thank turnuplate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
92 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

The hotel is undergoing a massive renovation which is scheduled to complete in March 2013 or so. The bad news is that there will be sounds of construction throughout the day if you stay in your room, breakfast is done in a function room in the lower ground floor whilst the coffee house is being refurbished and other signs of refurbishment in the common areas.

The good news is that the newly refurbished rooms are nice and tastefully done. Flat screen TV, large room safe, refrigerator, hot water kettle, hair dryer its all there. Wi-Fi is available in the room with good speed. The beds are comfortable. The higher room floors have a good view of the city. Breakfast buffet is okay, with a good selection of food, which was however the same both days we were there. Service during breakfast was good, the waiters will bring you coffee or tea and ask you whether you would like eggs for breakfast.

Location-wise, the hotel is a short walk away from the Penang Times Square mall, as well as KOMTAR, Prangin Mall and First Avenue. If you are into chinese hawker food, there are lots of street hawkers practically outside the hotel, 2 minuted down the road.

If you drive, you can park for free in the multi-storey car park. However, to get free parking, you will have to go to the reception counter in the ground floor lobby first to get your ticket endorsed. A bit cumbersome, a better system should be thought of.

All in all, once the renovation works has been completed, the Sunway Hotel should be a good 4-star hotel to stay in as long as prices remain affordable. Recommended for its newly refurbished rooms.

Room Tip: Higher floors for better views of the city.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jadamros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore River, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 9, 2012

I am glad that I stayed in Sunway Hotel for my recent first visit to Penang.

The staff , from the manager to the receptionists, housekeeping maid, telephone operators and service staff at the breakfast hall were very friendly and helpful. They were cheerful and consistently courteous and thus they really gave me a good impression of Penang's charm and warmth. They are great ambassadors for the hotel and Penang. Kudos to them.

The executive deluxe room was clean and comfortable since it is newly refurbished. The colour scheme was soothing, not loud at all. Pillows were soft and comfortable yet sufficiently firmed for neck support. Bathroom was spacious and it has good shower pressure, so shower time is a joy. It will be even better if the hotel could provide an anti-slip mat in the shower room since the new flooring can be a little slippery after the shower. This is important especially if there are older folks using the shower room. There's good lighting at the full length mirror just outside the toilet, this is very useful for older folks and women.

Breakfast has sufficient variety - salad, cereals, Chinese, soup/fried noodles, Indian curry, nasi lemak, assortment of bread, waffles, fresh milk, coffee, tea, warm water and fruits.

Hotel location is excellent, hawker stalls and coffee shops just a few metres outside the hotel, and major shopping centres (Komtar, 1st Ave Mall and Prangin) are only about 7 to 15 minutes walk (depending on your walking speed). There's a convenient store just next to the hawkers and coffeeshop, so the hotel is a good choice for those travelling with older folks or children.

Overall, the hotel location is excellent and its service staff are efficient and helpful.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank sunberi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these George Town hotels
0.2 mi away
Hotel NEO+ Penang
Hotel NEO+ Penang
#24 of 82 in George Town
4.0 of 5 bubbles 994 reviews
0.9 mi away
Bayview Hotel Georgetown Penang
0.3 mi away
GLOW Penang
GLOW Penang
#21 of 82 in George Town
4.0 of 5 bubbles 762 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
The Royale Bintang Penang
The Royale Bintang Penang
#17 of 82 in George Town
4.0 of 5 bubbles 617 reviews
0.3 mi away
Hotel Jen Penang by Shangri-La
0.7 mi away
Cititel Penang
Cititel Penang
#20 of 82 in George Town
4.0 of 5 bubbles 1,027 reviews
Show Prices
Show Prices
Show Prices

Been to Sunway Hotel Georgetown Penang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunway Hotel Georgetown Penang

Property: Sunway Hotel Georgetown Penang
Address: 33 New Lane (Off Macalister | (Off Macalister Road), George Town, Penang Island 10400, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in George Town
#10 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sunway Hotel Georgetown Penang 3.5*
Number of rooms: 250
Official Description (provided by the hotel):
Nestled amidst the vibrant city life and heritage charms of GeorgeTown, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia and Agoda so you can book your Sunway Hotel Georgetown Penang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunway Hotel Georgetown Penang George Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing