What in heavens was that ?! On check in we were given the worst nightmare room , disconnected old phone, broken tatty chair, old Hitchcock type motel decor ..all of which made my wife cry
.To the extent She demanded an immediate check out / evacuation and refund !!We lodged a complaint and the duty manager then substituted with a different room only fractionally acceptable but gave us 3 nights of rattling air cond!! Had we not have been weary on day one on retrospect we should have demanded a refund and an immediate check out.it was like living in a time warp surrounded by unfriendly unsmiling team of receptionists who looked like they have just attended an ongoing funeral ,!! The only sane and helpful person was the lobby bell boy who came to our assistance! The only sane place within is the breakfast buffet ... at least a good start to whet a damaged ego!!Using the name Gurney is an injustice and poor Mr Gurney must be turning in his grave to realise how his name has been abused!!!This hotel is a hell hole!!!Refresh or shut it down!!!
- Official Description (provided by the hotel):
- Brimming with matchless elegance, top-notch provisions, and cordial, genuine service, The Gurney Resort Hotel & Residences in George Town, Penang, Malaysia truly stands out among the multitude of hotels in the locale. We invite you to bask in well-appointed suites replete with essential amenities, such as free Wi-Fi Internet access, cable TV, and a private bath with Jacuzzi. Business travelers can use spacious and well-lit conference halls, while holidaymakers can have a relaxing time in our restaurant, pool and spa. Sitting along the tourist belt of Gurney Drive, adjacent to the Central Business District, our 4-star resort is a few kilometers from the airport and ferry terminal. It also enjoys an address with easy access to shopping centers, like the Gurney Plaza, Gurney Paragon, and Batu Ferringhi night market. Moreover, it is just a short drive away from several tourist attractions, such as the Kek Lok Si Temple, Penang Bird Park, and Snake Temple. With these wonderful features, The Gurney Resort Hotel & Residences in Penang truly is the preferred luxurious accommodation for any occasion at anytime. ... more less
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- Also Known As:
- Gurney Resort Hotel And Residences
- Gurney Hotel Penang
- Gurney Hotel Malaysia
- The Gurney Resort Hotel & Residences Penang/George Town