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“Great base for a relaxing weekend”

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Hotel Jen Penang by Shangri-La
Ranked #25 of 84 Hotels in George Town
Kuala Lumpur, Malaysia
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great base for a relaxing weekend”
Reviewed March 10, 2014 via mobile

We booked two nights at traders hotel. Upon arrival we were offered to upgrade to Club Class for two hundred RM pr night.
Great deal as the room was large and we enjoyed the breakfast at the 16 floor.
The hotel will need a upgrade soon as the rooms are a bit torn but the staff is very friendly.

Stayed March 2014
Helpful?
1 Thank Clausgjorret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (340)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Christchurch, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 3, 2014

Location? Fantastic!!!... Convenience to food, movies, local connection like wet markets, hawker food, free ride to the Butterworth but you have to pay abt Ringgit 2 dollars when you make a round trip like me who enjoy the sea breeze and a view of Penang coming back….you can literally walk to anywhere to Little India, China Town….

Room Tip: Beware for those of you who love to be a polar bear like me, the air condition in the rooms are exce...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank NewZealand2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
100 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 28, 2014

Stayed 2nites at the hotel for a leisure trip with my best pal. The service rendered by the hotel staffs are undeniably good and friendly. Always helpful and ready to assist if you have a question.

Room is comfortable and cosy. Both of us felt very well rested during the stay. As we booked a Club room, our room was on the higher floor which had quite a good view of the straits.

The hotel is located within the city and it's actually walkable to quite a few places. Nearby got numerous eateries and shopping malls. It's a good hotel to stay if you wish to really explore the city via foot.

Just a caution, try not to walk alone at night and watch out for your handbags if you are carrying one. Heard from the locals that the streets are actually not as safe as it seems to be. Just be on the safe side. Have fun but don't be a victim of crime.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank medgor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 28, 2014

Stayed at the Club Rm. Although the size of the rm was not to my expectation, the amenities more than made up for this. Services was excellent and up to expectation. Location close to shopping centres and restns.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank Victor Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 27, 2014

Hotel is grand. Room is tidy. Provided 2 complimentary waters and fruits. Staffs are friendly. Just one suggestion, the hair dryer is too difficult to find, its not in the washroom, not in the cabinet, not in the TV shelf, which instead its inside the desk drawer, which is not supposed to be there. Three of my friends in different room also got the same problem. If hotel can make a placard on the desk, that would be helpful and the front desk no need to be bothered to receive our calls to asking this simple thing.
There is shopping mall " One Avenue" right next to the hotel, large supermarket on 4th floor. Turn right from hotel entrance and walk straight and pass the crossroads, around 5 - 8 minutes, you will see a food hawker market, foods are cheap, I like the local dishes very much.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 26, 2014

Food, room, staff all excellent and up to the standard.
It is close to some shopping malls. However a bit away (20 min walk) from G Town heritage area.
There is a shuttle bus to Batu ferringui which is nice and handy

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AdamCath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
Level 3 Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 25, 2014

Booked a traders club room, well worth it. Staff very pleasant & helpful, check in very quick at club lounge and offered beverage while it being done.
Room on 16th floor overlooking sea and Penang bridge, room very clean and comfortable nice large bed and very comfortable.
Had breakfast in main dining room first morning good selection, used club lounge for rest of our stay which had plenty of selection for breakfast.
In evening for 2 hours free canapes & drink - some guests used this instead of evening meal! so sometimes plates were empty but that's not the hotels fault.
In a good position in Georgetown near several shopping malls and walking distance of many of the attractions
well worth a visit is Batu Feringghi night market

Room Tip: worth paying wee bit extra for club room. room at back of hotel was quiet
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moira D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Jen Penang by Shangri-La

Property: Hotel Jen Penang by Shangri-La
Address: Magazine Road, George Town, Penang Island 10300, Malaysia (Formerly Traders Hotel Penang)
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in George Town
#8 Family Hotel in George Town
#9 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Jen Penang by Shangri-La 4*
Number of rooms: 443
Official Description (provided by the hotel):
Penang is known as the Pearl of the Orient. It's an island-city, dotted with untouched historic architecture down every street. Whether it's diving into the deep blue sea or strolling through the streets of history, Penang is inspiring - I can't wait to show you. Hotel Jen Penang is located in George Town. It is close to the city's prime commercial, business and shopping areas. Penang International Airport and Bayan Lepas Industrial Zone are only 20 minutes away. ... more   less 
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Also Known As:
Traders Hotel Georgetown
Hotel Jen Penang By Shangri-La George Town

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