We came to Campbell House with high expectations, having read the many glowing reviews here. And we ended up finding it terribly difficult to leave; we still yearn for the luxury of having our room always stocked with refreshing ice tea and water, with our beautiful antique mother-of-pearl opium bed made up and curtains drawn almost every time we came back in the evening from our long walks under the hot sun around Georgetown.
Every design touch, every gesture was thoughtful -- from the welcome chat filled with recommendations by the genial Kumar at the front desk, right down to the little cake/biscuit placed on our mini-bar every evening (if anything, I wish they had introduced some of the local pastries like tau sar piah for this, though it is undoubtedly already above and beyond what one would normally get). Service was so impeccable that we almost forgot we weren't staying at the Ritz-Carlton. Staff was always helpful, friendly and prompt, that even the security guard made the effort to take a jug of water and bring it up to our room when we requested some past the service hours (till 11pm - when our friendly hosts go home to rest).
It took us some time to decide which room to book, but we're so glad we picked Opium. I was a little worried the opium Queen-size bed would be a little small, but it turned out to be perfect for us. And of course, the bathtub was a huge plus! We ended up soaking almost every afternoon to escape the heat. The ceiling was high, and there was so much space we felt like royals in our regal chamber. There are many boutique hotels that seem to put form over function -- antique clawfoot bath but poor water flow, and so on -- but Campbell House certainly is of a whole different class. I was personally impressed by how well the layout of the room worked for us -- indeed a testament to the careful thought put into selecting every single piece of furniture, every single draping and carpeting.
The experience did not stop there. Like most of the other reviewers, I must say that the (complimentary) breakfast here is way too good, so good we had to skip a few items to reserve space for the wonderful street food that we came to Penang for. Again, every breakfast, we were served like royals. The fruit platter came as soon as we were seated, and our order of beverage (all sorts of coffee, tea, or juices) was then taken. Then came the individual mini-pot of yoghurt; a whole basket of croissants, whole-grain, white toast - served with butter and jams; a choice of muesli or granola served with yoghurt or milk. After all that, we were asked to choose from a list of hot eggs dishes -- omelette, eggs benedict, and more. The hot breakfast could often do with slightly better presentation, but the taste made up for it. In short, you can forget about sub-par buffet breakfasts; at Campbell House, you should only expect top-quality personalised breakfast full of choices fit for a royal. And to think that we paid but a fraction of what many 'boutique' and diamond-starred hotels would charge.
Till the last hour of our stay (they very kindly gave us a late check-out till 2pm), we were wishing we could spend yet another day in Penang's beautiful streets, eating dim sum and affordable street food around Campbell Street, only to return to our oasis at Campbell House. To everyone at Campbell House, your thoughtful dedication to good service has been genuinely inspiring, so thank you and keep up the good work. We hope to return sooner rather than later.
- Official Description (provided by the hotel):
- Campbell House is a wonderful 12 bedroom boutique hotel with Italian restaurant located in the heart of heritage Georgetown. A stunning and unique 3 story corner shop house circa 1903 that has been extensively and lovingly restored offering today's modern traveler a luxurious home away from home. Campbell House has plenty of charm, and personal touches, modern amenities mixed with classic Colonial style at affordable prices. Perfectly located in the hustle of China Town, minutes from some of the best street food, and walking distance to historical museums, and fabulous street art. Campbell House offers an oasis of calm in this wonderful UNESCO world heritage city, come and explore Georgetown and Penang with us, we look forward to welcome you! ... more less
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- Also Known As:
- Campbell House Penang/George Town