My husband and I stayed here for 3 nights on our first trip to Penang. The hotel is small but stylishly appointed. Beautiful photos and artwork line the walls and the rooms are clean and nicely decorated. But by far the best thing about this hotel is the staff. In particular Annie and Mohammed were extremely courteous, friendly and helpful, but really all our dealings with staff were an absolute pleasure. Breakfast options were not extensive but all food was good. Free wifi in the rooms, a small free minibar and free local Diwali snacks were among the nice little surpises that made our stay great.
I had a few small issues, including loud street noise and a VERY firm mattress which made it difficult to sleep. If you're a light sleeper like me take earplugs! The hotel has a small lap pool that we didn't use but it looked very nice.
Location wise it's a great base to see the bustling sights of Georgetown, and is walking distance from Red Garden Food paradise which is a must-do for dinner one night.
Oh and by the way I'm certain the review below was written by a man who was checking out as we were checking in (we had to endure the entire painful episode) and I have to say he was extremely rude and unreasonable to the staff who were doing their best to serve him. Requesting an early check-in is never guaranteed, especially when you make the booking the same day! That's it's called a "request" and not an "entitlement"!
- Official Description (provided by the hotel):
- Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls. ... more less
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- Also Known As:
- Hotel Penaga Penang/George Town