This boutique property seems to have everything going for it. Its a semi restoration project with a green ethos that has produced a visually beautiful hotel. The rooms with balconies are spacious and exquisitely furnished as indeed are all the public areas. Unfortunately, the TLC that has so clearly been lavished is let down by woeful service and lacklustre standards. From an abject check-in process to faulty doors that are not fixed to a failure to say "sorry" to an unclean pool, the lack of guest service utterly lets down the perfection of the scenery around you. However, the fact that I would stay here again clearly demonstrates quite how well constructed and located the property is.
- Official Description (provided by the hotel):
- Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls. ... more less
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- Also Known As:
- Hotel Penaga Penang/George Town