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“Budget” 4 of 5 bubbles
Review of Tune Hotel Downtown Penang

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Tune Hotel Downtown Penang
Ranked #34 of 79 Hotels in George Town
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Budget”
4 of 5 bubbles Reviewed October 3, 2013

Budget and clean hotel . Suitable for couple. There are lots of restaurant nearby . Just 1-2 minutes walking distance.
Located at town area . Strategic to 1st Avenue / Gurney.
Just parking lot was limited.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AhLiang9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,264 reviews from our community

Traveler rating
    246
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    307
    90
    69
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (292)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
3 of 5 bubbles Reviewed October 2, 2013

The double bed room really available for a couple. The double bed room is a bit of tight. However, the double bed room with window is better than the room without window. The bathroom is a tight. Although the door of bathroom has the sticker, might let someone outside the bathroom see you in the bathroom.

The room looks so clean and comfortable. The bed is comfortable.

Room Tip: If you want to save money, you should not purchase air condition with charge either 12 hours nor 24...
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wind K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, October 30, 2013
Dear Guest,

Thanks for the review.

Appreciate your feedback about our room and we would surely give it a consideration about the bathroom door and matters of privacy.

Our room are compact and functional. This helps in regulating cost, and translating them to savings for guests.

Thank you for taking time to write us a review and I hope you will look out for us when you plan your future stays.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

The rooms we stayed during 2 days in september was very spacious and good. No words to say. A/c was good but they are upgrading wifi. Distance from airport. 7/11 is just entrance of hotel and will everything u need. Indian hotels are not too far but travel by taxi. Choose WOODLANDS for vegetarian and lunch choose ananda bhavan which is just opposite. Museum is holiday on friday. Overall the best experience in penang.

Room Tip: 421-427 for spacious rooms...
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PHUKET69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
109 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 bubbles Reviewed October 1, 2013

I stayed for 2 nights when attending my brother's wedding. I was really disappointed with this hotel. Apart from comfy bed and clean room, it was nothing much to offer. The room was really small and a bit run down (not what you see on the website). Small walkway and disturbing noise at night (due to the cramped space). Staffs were poorly trained. Apart from being not helpful, they were unfriendly. Our queries about non-functioning air-conditioned and request for getting room at the same floor for my relatives were responded in an inappropriate manner. There were food courts and restaurants nearby the hotel, so, food was not a problem. There was 7-elevan at the ground floor and also Giant supermarket within 7 minutes walk. However, the distance to famous interesting place (UNESCO heritage) was far by foot. This hotel might not be suitable for leisure travellers.

  • Stayed September 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Teikhin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, October 30, 2013
Dear Guest,

Thanks for the review.

I regret to find our hospitality fell short of the standards you have come to expect from us.

We put a lot of emphasis in training and re-training to ensure service meets the expected quality. Periodic assessments are carried out to measure results.

Reviews like yours further benchmarks our service delivery and propels improvement where necessary.

Thank you for pointing out these areas to us.

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these George Town hotels

Brisbane, Australia
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 26, 2013 via mobile

I said here 4 nights. Very convenient to explore Georgetown. Room, though small was clean with comfortable bed. No WiFi available as being upgraded, that was annoying, but next door is Old Town coffee with wiFi. Next to New World Park which has great food centre and other restaurants. The ice cendol here is rhe best, the old lady explains the components. Nearby to bus stop that has regular buses to Batu Ferringi and sites along that route. Would stay again

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Anette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, September 30, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

Happy to know how we have met your requirements perfectly. Thanks for this review, It's a pleasure to welcome you always.

Warm Regards,
De Silva- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Subang Jaya, Malaysia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

Was in Penang for the weekend, the room had a window but the view was blocked by the nearby mall. Anyhow my room was clean, the bathroom tiles were slightly worn out, but the showers were good. There wasn't much space around the room as the bed occupied most of the area but it was really comfy. If you're a light sleeper make sure you have your earplugs with you because the walls aren't quite sound proof.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChingsinW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 23, 2013

we used to stay at the middle room without any window...the room condition was too poor, musty odor once we enter the room, floor full with dust & some hair, bath room not clean and floor got many stain...good service from the staff,lobby area was good condition, car park space limited, down stair got 7-eleven shop...will not staying here any more...

  • Stayed April 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank princess1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Downtown Penang, responded to this review, September 30, 2013
Hi There,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

Cleanliness has always been one of our priorities and something we do not compromise. Reviews like yours allow us to pinpoint areas in need of improvement.

Thank you for letting us know how we have missed your mark on hospitality and we truly hope for the opportunity to provide you with a stay that exceeds your expectations in the future.

Warm Regards,
Sharon-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Downtown Penang

Property: Tune Hotel Downtown Penang
Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Downtown Penang 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown
Tune Hotel Downtown Penang George Town

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