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“Good enough for the price”

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Tune Hotel Georgetown Penang
Ranked #35 of 84 Hotels in George Town
Singapore
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good enough for the price”
Reviewed August 27, 2013

We have stayed in Tune Hotel many times previously, and in August, we stayed for 2 nights. Overall the hotel is fine for its price. But be prepared for rooms so small that you have to walk sideways around the bed and doors so thin you can hear every word spoken outside.

On the first night, to our horror, we found 2 strands of long hair under a pillow. The other areas like the bathroom were clean though.

Amenity wise, the carpark is tiny and expensive. If you are driving, try to get one of the street lots next to the hotel. There is a 7-Eleven at the ground floor, a Starbucks and Old Town coffee right next door, and a food court that serves inexpensive and good local food. Further around the area there are quite a number of good restaurants and a supermarket.

Overall if you want good value, this hotel is good. Ask for a room far from the lifts and check your room for cleanliness when you enter.

Room Tip: Ask for a room far from the lifts.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bly76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,301 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Kuala Lumpur, Malaysia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2013

Compare with my last visit to this hotel (Tune Hotel down town Penang, Malaysia) It getting worse than last time. The room i was stay having bad smell, bed sheet seem like used before. floor is not clean...... may be other room is ok well, i am not lucky enough on that day. :(

one last thing, the price i book is not cheap!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beh777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Georgetown Penang, responded to this review, September 1, 2013
Dear Guest,

Thank you for letting us know how we have missed your mark on hospitality.

We have always ensured our rooms are clean for guest to stay in. The housekeeping staffs make every effort in managing the daily housekeeping routine and clearly they have missed out this time around.

We appreciate you highlighting this to us and we'll take measures to avoid from this happening again. We apologize, and in any event this happens again, please connect with the front desk and they would be able to take immediate corrective actions.

Thank you for highlighting the matter to us for our action.

See you back at our hotel soon.

Warm Regards,
Sharon- Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these George Town hotels

Surabaya, Indonesia
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 27, 2013

Location is OK, not great but just OK. Still a little far from city center, there's many hostel option with good location in Love Lane Georgetown if you're traveling solo. I choose this hotel because it's clean guarantee (I often stay in Tune Hotels), and cheap price! If you booking early, like 6 months before arrival, you will get cheaper price, more cheap than other hotels around Georgetown. One more, there is Steamboat Buffet Restaurant-all you can eat near Tune Hotels Penang call Town Steamboat in Macalister Street. Very cheap, delicious, and many food option!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Georgetown Penang, responded to this review, September 1, 2013
Hi There,

Thank you for the review tips

It's always rewarding to know that our guests enjoyed our 5 star beds at 1 star prices. Thank you very much for all your positive comments.

Our properties are always located centrally, at affordable prices. Our rooms are clean, secured and comfortable for a great slumber experience.

Thank you for tuning in and we hope to have the opportunity to welcome you back in the future

Warm Regards,
De Silva - Customer Care Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Johor, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2013

Location at George Town area walking 10 min can go eat the local food. if walk 10 min to Penang Road have free shuttle bus around the town area to Jetty. room is clean but just a small queen side bed, if 2 are over 100KG better get the 2 Single bed room. the price also reasonable.

Room Tip: room is clean but just a small queen side bed, if 2 are better get the 2 Single bed room.
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seri Kembangan, Negeri Sembilan, Malaysia
1 review
Reviewed August 26, 2013

Highly recommend to this hotel, it locate center of George town, alots of good food is around of it. Value for money. No need worry about breakfast, lunch and also dinner. Rent a bicycle already can visit all the special in George Town, Such like coffee shop, museum, best cendol, best char-kuey-toew , mural and so on. Old town , starbucks also beside of it.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JosephCYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Georgetown Penang, responded to this review, September 1, 2013
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

We pride ourselves on the comfort, cleanliness and customer service and we are pleased to hear that we have fulfilled our promise in the case of your stay.

We hope to continuously 'wow" your expectations in future.

Have a pleasant day.

Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 25, 2013 via mobile

The aircon was placed such that it blew directly at our head as we lie down on the bed. We ended up having a headache in the next morning.

The toilet was also leaking, there was water dropping from the ceiling as if someone was taking a bath upstairs or doing their business.

After check in, we wanted to go out for a while, we decided to leave our luggage at the lobby, but the receptionist said we would be charged so we had to bring our luggage to our room before going all the way down again.

Although this is a budget hotel, it would have been better (and even cheaper) to book a room somewhere else than 3 tiny rooms in this hotel for 4 of us.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Georgetown Penang, responded to this review, September 1, 2013
Hi There,

Thank you for posting a review.

I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments.

Please connect with us during your stay if we fell short in anything we have promise to deliver and I do hope you will allow us the occasion to restore your confidence in our hotel

Warm Rgds,
De Silva-Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
4 reviews
Reviewed August 20, 2013

i like that the room is clean and bed is comfortable although it's lack of privacy with no sound proof. it would be nice to have a TV with just a few channels in the room. the location is great, surrounded by many places where you can have plenty choices of good Penang Food. Next to New World Park, quite near-can just walk to Komtar and easy to get bus to many destination.
And free flow of hot&cold drinking water...:))

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuneh0tels, Manager at Tune Hotel Georgetown Penang, responded to this review, September 1, 2013
Dear Guest,

Thank you for completing a Trip Advisor Review on your recent visit to our hotel.

As a limited-service hotel brand we focus on high quality basics - a 5-star bed and powerful showers, housed within a clean and secure environment, always located centrally, all at extremely affordable prices.

We currently do not offer TV package, but would put that into future consideration.

Thank you for taking the time to post your comments on TripAdvisor.

We hope to see you soon

Warm Regards,
Sharon- Customer Care Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tune Hotel Georgetown Penang

Property: Tune Hotel Georgetown Penang
Address: 100 Jalan Burmah | Section 15, George Town, Penang Island 10050, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#4 Best Value Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tune Hotel Georgetown Penang 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Staying true to our unique no frills concept, we provide you a good night's sleep at outstanding value. Our hotels come with high quality beds, power showers, 24-hour security system, and are conveniently located near transportation hubs and popular local attractions. Unnecessary costs are kept at bay by eliminating facilities that you might not need such as swimming pools, gyms, spa rooms etc. Stay within walking distance to the famous dining places of George Town like the famous Lorong Selamat Char Koay Teow. Penang's most famous beach, Batu Ferringhi, is half an hour's drive away from our hotel. The famous hawker centre along Gurney Drive is a must try, and so is the New World Park located right next door to us. ... more   less 
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Also Known As:
Tune Hotels. Com Downtown Penang Hotel Georgetown
Tune Hotel Georgetown Penang George Town

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