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“Value for Money.”
Review of Merchant Hotel

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Merchant Hotel
Ranked #42 of 84 Hotels in George Town
Kuala Lumpur, Malaysia
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Value for Money.”
Reviewed December 28, 2011

It is an old hotel, but do not be deterred by the old facade and out of date carpets. Its location is excellent ( just beside the free hop on-hop off bus service stop) and the service is great. It is old but the people there still take pride in their profession and respect their guests. I booked a room which had a double bed and a single bed during the peak period and was charged RM 121 nett including breakfast. Initially I had my apprehensions as the hotel was really old and really resembled a spooky movie set. But the beds were comfy, rooms and toilets were hygienic,and the room was spacious. Breakfast consisted of noodles, toast, coffee and tea, bananas and cakes. For a basic, value for money stay, this hotel is it.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelphrenia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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106 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
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English first
Singapore
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 13, 2011

I went to Penang last week and stayed for 7 nights there at various hotels to try out the service and take advantage of special cheap room rates. From Tanjung Bungah Copthorne Orchid to Paradise Hotel to Georgetown Traders Hotel to Cititel to Merchant, a grand tour of Penang!

Stayed for a night here before checking out and went to opposite Cititel. Room rates was value for money at RM98 compared to Cititel RM178 which was more expensive yet the room is smaller which is an outrage. Usually when you pay more, it means it is better and everything should also be much luxurious.

The television was small CRT but since its a budget hotel its fine for me. No cable television, only local channel and some channel like NTV7 reception is not clear. After all, I only paid RM98 for it and wasn't expecting much. The decor is like 1970s with a working jukebox! At night you can hear traffice noise but wasnt much of an issue for me.

There is a simple breakfast of coffee/tea, fried noodles and toast.

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Hoteladdict2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Merchant Hotel

Property: Merchant Hotel
Address: 55 Jalan Penang, George Town, Penang Island 10000, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in George Town
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Merchant Hotel 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
We are the new Merchant Hotel, by taking over the old Merchant Hotel Management, we have fully optimized every nook and cranny to transform the extremely vintage hotel to what you see in the picture we provide. Though were not open yet, and we have no proof on our service being way better than the old Merchant, we urge you to give us a chance to prove to you. Our tagline is " Come as a guest, Leave as a friend". Come be our friend. ... more   less 
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Also Known As:
Merchant Hotel Penang/George Town

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