This is my 2nd stay in this hotel since i had my 2nd visa run, well the hotel is pretty much still the same but one thing is new they have a nice batch of trainees at the front, young, attentive and quick. The room is still the same old and smell old(smoky)(or maybe im always assigned to have the smoking room) when i come inside the bathroom the toilet was not totally clean, ders a spit on the bowl which is totally unacceptable but its okai no time to put a cheap fight over something i can solve. The good thing about this hotel though is the water flow and temperature so i just keep using the bath tub all the time, the water is running very nice no need to wait long time for your bath tub to be filled with water like other hotels. And i also met this young employee named BRAIN he works in the bell but he is really nice, i requested for an adaptor and he sends it quickly after knowing that the adaptor is not functioning well i came back to reception and request a new one, what amaze me is he came with me to the room to change the adaptor and check if its really working properly!

As a tip if you really want to stay in this hotel choose a very high floor room! Probably 15++ and choose the one fronting the beach. And this hotel location is really nice. But of course der are better hotels around than this one! So better check other hotels before going here.

This hotel is located at the top of Penang road near the waterfront. This end is close to the many old colonial buildings near the esplanade which is just a10 minute stroll away. It is also just across from a bar and restaurant area which is quite lively in the evenings. Location is great to serve as a base for your tour of the island. hotel is clean and serves a decent breakfast. The restaurant does good fried rice and simple Chinese dishes, if you don't feel like going out for your dinner. There is also a nice restaurant on the ground floor which serves good western fare. If you want to stay on Penang road, a medium priced hotel such as the Continental is good enough. The price is very reasonable and the security is good. There is also ample parking if you are coming by car.But if you prefer the 5 star luxury, stay on the ferringgi beach area.

We normally stay at Butu Ferringhi, but for this trip we decided to stay in Georgetown and at a cheaper Hotel. The front desk staff and the other staff we came in contact with were very friendly. The check-in was quick and we were soon in our room. This Hotel had some great +'s. We were on the 18th floor in a corner room which provided sweeping views of the port and across the water to Butterworth, The views continued onto all of Georgetown, Penang bridge (and on a clear day, down to the 2rd Penang bridge) onto Penang Hill and down Gurney drive. The windows were double glazed and tinted to reduce street noise and heat. Free wi-fi is provided in the lobby,. The speeds are not great and I was continually having to re-log back on, but I was able to download emails and do some web surfing.The first time we went to use the shower there was no hot water. This was to reoccur 3 more times during our 8 night stay. We were staying over the Thaipusam weekend which saw the Hotel fully booked. This put pressure on the lifts and at the breakfast room. It also meant that there was little water pressure for a shower and again no hot water. Suggest you avoid during peak holiday period. The breakfast was basic, a vegetarian noodle, fried rice, a noodle dish with sometimes prawns, baked beans, chicken sausage, fried eggs and on most mornings scrambled eggs. Plain white bread and a toaster along with butter and orange marmalade were also provided. Fresh watermelon was available some mornings, Chinese porridge and two choices of cereals were also provided along with tea and coffee.

The swimming pool is located on the 6th floor and is in full sunlight until about 5pm, when the setting sun commences to casts a shadow over the pool. No pool towels provided, just take your room towel. Ice is available from the breakfast area during the day and early night. Walking distance to most of what Georgetown has to offer. Do yourself a favour a steer clear of the tourist rip off that is Red Garden. There a many better food outlets such as Ho Ping cafe and Line Clear on Penang Rd, Hameediyah on Campbell St, Tek Sen on Carnavon st.

Remembering that this is a three star hotel, it provided a cheap option when staying in Georgetown and we would stay again.