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“Great photos, lousy maintenance”
Review of Teluk Dalam Resort

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Teluk Dalam Resort
Ranked #14 of 27 Hotels in Pangkor
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Great photos, lousy maintenance”
Reviewed June 15, 2011

My family chose Teluk Dalam because the photos showed beautiful scenery and traditional architecture, which seems really promising. Alas, the resort did not live up to our expectations as the place was poorly maintained. First of all, there was no decent place to sit in the living room of the 'bungalow' we rented. Only 2 rattan single chairs which were hard and uncomfortable, not to mention missing cushions from one of them. Next, the bathroom, there was green moss breeding inside the shower head. Imagine the disgust everytime you bath! All the doors in the house have not been maintained as they cannot be opened and close without a little more force. The devices in the rooms are falling apart and tv channels the resort does not bother to fix are so blur. Apart from that, families with as many as 8 to 10 members are allowed to live in the bungalows so the veranda is full of clothes and towels drying. Worst of all, adults and little kids enter the public pool fully clothed which pose a great health hazard! The outdoor tennis court mentioned in one of the websites was weared by weather.The beach at Teluk Dalam is not the prettiest, but it is no big deal as a beautiful beach is accessible by a boat ride just 10 minutes away at Coral Island. However, I applaud the management's effort to welcome their guests and conduct regular motorcycle trips around the resort to enhance safety. I also wished that spa services and more food options were provided there. In all, Teluk Dalam has the potential to be more successful with better maintenance & maybe staffs that speak better english.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank macaroonsncrepes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Any
English first
Singapore, Singapore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 24, 2011

the resort is located bit far from the town. but no worries, you may round the island for an hour. its just a small island with very nice people. the resort has private beach, provide facilities such as snorkeling, bicycle, motorcycle rental. the restaurant provide delicious buffet and it is very clean. during our vacation, most of the staff there is trainer from local universities, they are young, well trained and professional. they treat you very nicely, and most of the chef is good chef. even the rooms is cleaned by the trainer.

the resort has very big accommodation, they even offered team buildings.

it is well satisfy our needs and is highly recommended for those prefer to be out of crowd, need privacy, prefer quiet and calm places.

for those prefer crowd places, you may go to Pasir Bogak, the beach is bit dirty but is good for family vacation.

Room Tip: direct online booking to the resort website.
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  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fanaz8690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shah alam
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 23, 2011

we spent only 1 night at cempaka challet of Teluk Dalam Resort. There were 20 people of us reunited for family gathering. We reached at the Resort at 6pm and two of our rooms are still not ready. The room cleanliness is not up to my standard. The furniture is outdated and rooms are dusty. Breakfast is ok with the price charged. Luckily they have quite a nice pool for my kids and they enjoyed splashing with their cousins.

If you are looking for a nice place to relax or for honeymoon, this is definitely not a place to stay!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mas1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2010

I've been to Teluk Dalam Resort last weekend..with my office mate. Arrive at Teluk Dalam Jetty around 12noon..transfer to resort by van..arrive at resort, then we check in to our room - melati chalet..
We enjoy our meals with delicious food at very nice sea view restaurant..The swimming pool is quit large and the beach also look good..Resort staff is friendly and helpful. Night entertainment - we have fun at underground karaoke lounge named Pentas Bangsawan. Sing a song without paid anything..
watersport activities - Transfer arrange by resort. Enjoy banana boat ride, airhead,jetski, snokeling and island trip with reasonable prices...

I think this resort is okay and suit to enjoy your holiday with family and friends.
surrounding area is very beautiful and windy...Relax and full of privacy..

we already have friend there..and they very helpful and friendly..You can try it by yourself..

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adyp89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2010

250pax for a room without hot shower, poor furnishing. not-nice mudddy beach, staff with a little experience about the island . Far from shops / marketplace.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Deviace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Pangkor hotels

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2010

The management is very irresponsible when it comes to customers needs. They could not attend to me and droped the issue inconsiderately. What I'm very dissapointed at is that it involves money. Huge amount of it. Recently, I had a private event at teluk dalam for 250pax. As the host, I have marked up the price from my guests. The management is responsible to hold my money for a certain period untill I retrieve it from them before i leave Teluk Dalam. But, they seem to ignore my request and gave inappropriate reasons that i just can't accept. I have tried to reach the management but I was ignored over and again. It has been one (1) month now and i still havn't receive any feedback from the management concerning my money. I was left with no choice but to write here. I hope, enahakim could get back to me(nas_alyssa@hotmail.com) as this is a serious matter. Thank you.

  • Stayed April 2010, traveled on business
    • Value
    • Service
Helpful?
3 Thank NasAlyssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 30, 2009

This is not a hotel for tourist or family. Please don't go or it will spoil your holiday!!!
This is a hotel with nice ground but badly managed. We were charged RM 220 per night for a horrible stay. We dragged or luggages through sandy and uneven road ...a long way to our room. We were given a room with everything broken, cupboard door dropping, bedside lamp without lampshade..divan with torn fabric cover ..etc. When we called the reception from our room, no one answer the phone. So we have to walk a long way from room to front desk to request for a room changed. The 2nd room was full of dust, mattress that you could feel the spring poking your back bone and sunken in the middle. Pillow was made of small pieces of sponges, with yellow stainned. Wash basin is another horror...black substance kept floating out from the bottom of the tap while the water's running. The whole chalet is like it has not been maintained for many years...light was dim ..aircond not cold, lumpy pillow..super old mattress ...We couldn't sleep for the whole night and couldn't wait but to check out 1st thing in the morning.
Please have a look at the pictures attached, it speaks louder than words.
To the hotel..i would like to say....if you would like to stay at the stage that you are..it is fine...but please don't open this place for tourist or individual traveller. What wil the tourist think about hospitality in malaysia if they stayed in your place.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Enjoyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Teluk Dalam Resort

Property: Teluk Dalam Resort
Address: Pangkor, Pulau Pangkor 32300, Malaysia
Location: Malaysia > Perak > Manjung District > Pulau Pangkor > Pangkor
Amenities:
Restaurant Swimming Pool Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Pangkor
Hotel Class:3 star — Teluk Dalam Resort 3*
Number of rooms: 13
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Also Known As:
Teluk Dalam Hotel Pangkor
Teluk Dalam Resort Pangkor, Pulau Pangkor

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