We were staying in this Coral Bay Resort, Pangkor from 7 Jan to 10 Jan 2012 via an online booking from Agoda.com. When we checked in on 7 Jan which we booked 2 rooms, the front desk reception staffs were cold without any greeting and it's disppointing! The resort is already run down esp. it's interior decoration & the rooms we stayed though it seem to be painted externally! The hotel is dull & the staffs need customer service training badly! When we requested for extra pillow, we were told that we need to pay RM5 per night and this is just absurd which for the 1st time, I am asked to pay for extra pillow! The sauna is also needed to be paid at RM30 per hour for 5 people which again is rubbish to pay for such facility!
Pangkor Island itself is also pathetic as the place is also dull, dirty and it's difficult to look for good foods esp. for muslim like us! I am really sad to visit this Island after more than 2 decades, I do not see any transformation to make this Island a real resort island to attract tourists be it the locals or overseas to have repeat visits! This will be my last visit to Pangkor and also to Coral Bay Resort as it's is really absurd with bad services!
I would suggest that Agoda to remove this resort from it's listing as it is just disappointing!
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- Also Known As:
- Pangkor Coral Bay Hotel Pangkor
- Coral Bay Hotel Pangkor
- Coral Bay Resort, Pangkor Pulau Pangkor