This hotel provide me an excellent service. For me the first impression from the hotel is very important for me. After i drive for almost 4 hours from KL, i arrived the hotel and a friendly Mr Hiew (Security) guided me for my parking. I did managed to have a short conversation with him which really give me a warm welcome. Besides that, he did well explained about the attraction around Ipoh city since this is the first time i been here. Mr Hiew seriously did his wonderful hospitality job. Well Done to him!. Front Desk provided me a very wonderful good service and spend a lot of time to explain the facility about their hotel to me although i did google it before arrive to Ipoh. Room wise was excellent! Mini Bar complimentary and the room design i was very happy with 3 stars ranking but the room gave me a WOW impression which i can rank it as 5 stars ranking. The housekeeping staff was friendly. Besides that, i would like to give compliment to your F&B staff number 20 because me and my partner went down for breakfast, he the only 1 staff who on duty (Direct Guest to table, Take Order, Deliver Meal, Serve Food & Beverage, Clean the plates and Set up the table). I was in the hospitality industry and i have a good impression towards him because he can really do his job with the smile always on his face. The negative part of this F&B outlet i would like to raise is the management or the manager of F&B do not have a proper staffing skills. I can't really figure out how you guys as the manager to allow 1 staff to do so many things during breakfast? I think so your leadership have problems and please improve yourself. I don't blame the staff but i will put the blame to the management team. Unwell planning = killing your own staff. Anyway as a conclusion of this hotel, EXCELLENT! and i will return to this hotel again in the future. Well Done!
- Official Description (provided by the hotel):
- Regalodge, Ipoh conveniently situated in the heart of Ipoh City, popularly known as Ipoh finest dining paradise, major business and financial centre are within walking distance with easy accessibility to all public transport. Ideal for business and leisure travelers, we are just minutes away from the famed shopping centres of the city, for being even closer to fun and entertainment with transport services readily available from the hotel. The hotel features: a fitness center, free high speed internet, free parking, a restaurant, and room service. ... more less
- Reservation Options:
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- Also Known As:
- Ipoh Regalodge Hotel