I would never stay at this hotel again. Although I appreciate that Ipoh is slightly off the tourist trail, it does not excuse the poor quality of the hotel.
Our visit started badly and never improved. It took 4 people to check us in (despite room being booked and pre-paid for!) and none of them were able to process our credit card. Our room was a reasonable size and that was the only positive. The bedroom was dirty and very old fashioned. The bathroom was even more old fashioned, smelt badly and had a few insects living in it. We complained at reception and were moved to a "refurbished room". Although the bedroom had had a lick of paint and some new sheets, in all other respects it was completely the same. The bathroom was exactly the same - dirty and covered in mildew.
At no point was the bar open and having seen the state of the room, we didn't trust the kitchen for anything other than coffee and orange juice the following morning.
We were very disappointed by our stay in this supposedly 4 star hotel.More
- Free Wifi
- Free Parking