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Heritage Hotel Ipoh
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Reviews (241)
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131 - 136 of 241 reviews
Reviewed October 4, 2013

This is my second stay at this hotel and my review as follows:

1) Location & Parking: easy to locate, just opposite KPJ Hospital and near to the town centre. Parking available indoor, quite a lot of car parks available on saturday night.

2) Check in and Deluxe Room: Check in was fast. The deluxe room is good for the price we paid. It is spacious, clean and well maintained. Nice view of Ipoh mountain and race course from our room large window.

3) Buffet Breakfast: Very average. not up to the standard of a 4 star hotel.

Overall, this is a good and clean hotel to stay in Ipoh. It is well located too and the price per night is very reasonable.

  • Stayed: October 2013, traveled as a couple
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1  Thank FrenchRemix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

This is our preferred choice of hotel whenever we are in Ipoh. Our check-in was prompt and with a smile, kudos to Lizawati who immediately came to our service with a smile. Our check-ou was prompt as well. Our room was clean and the bed was comfortable although there was an issue with the bathroom door and they did not place new towels after we had requested for our room to be cleaned. I made two calls to the Housekeeping department and our new towels only came after the second call. The breakfast variety is good as they had nasi lemak, roti canai with dhall, hash brown, bread and cereals. They had a soup noodle station and an egg station as well. I would definitely return to Heritage as we were pleased with the overall service provided.

  • Stayed: September 2013, traveled as a couple
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3  Thank Reena Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This is the best hotel we've ever been to for this category! The room is clean, bed and bathroom is clean and comfortable as well and the breakfast was awesome. They serve porridge, nasi lemak, roti canai, noodles, bread, sausages etc and even soup noodles. Service was good as well and this is my second time here. We were happy to get the view of the equestrian field on our first visit. There were ample parking space within the hotel compound as well.

The only thing was that we found a used panty under the fridge cabinet on our second visit. Since we love everything else about this hotel, we decided to pick it up and throw it for them.

  • Stayed: August 2013, traveled as a couple
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4  Thank sandii85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

Hotel room was comfortable but service needs upgrading. The staff who check us in was grumpy.Noticed he never smiled throughout my 4-day stay. Toiletries were not replaced and had to be reminded.Towels were old and need thorough cleaning. Food was no better. The hotel enjoys a good location with good clientele but the F&B dept needs to be upgraded. Coffee was bad. I notice most of the westerners were disappointed at the spread.Corridors and toilets in meeting rooms smell of smoke.

  • Stayed: August 2013, traveled on business
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Thank Eternity60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

it looks cool in the photos but actually the hotel is kinda old. It is easy to find. But we are disappointed with the breakfast provided. The food provided for the buffet breakfast can be found easily in the normal lower-grade restaurant or also known as 'kopitiam' in Malaysia. However, it will be really cool if it has renovated again.

  • Stayed: June 2013, traveled with family
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Thank Jessy_ZC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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