My family and I stayed at this hotel for my niece's wedding in Ipoh recently...14 - 15 Sept 2013. At first I was apprehensive - to be honest, even the name was not exactly exciting.
But when you enter, you will find that it is a big hotel with a very spacious interior. Hints of colonial architecture were even seen upstairs from the very large lobby.
Checking in was a little slow though. We drove from KL and were exhausted and went to our respective rooms. What a pleasant sight.
In the lobby, a gentleman and a lady were so helpful ....I believe her name is Helen. They were both very polite and allow me to repeat, very helpful.
One of the first things I did was to check the bathroom. It was clean. So was the room. The only setback was the previous tenant probably left his/her cigarette on the bed ... they should have changed the bedsheets but it looked clean otherwise.
There is a safe box, a mini refrigerator and coffee and tea which I helped myself to immediately.
The TV on the wall was not working so I called for help and help came in about five minutes.Now, that's what I call service. Well, he actually gave me his remote!
The service overall was good. Smiling faces all around.
The management even extended our check-out time. This hotel, is twenty years old come October.
It was a very pleasant stay.
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