Housekeeping service was poor. Room was only made up by 4 pm - 5 p.m and i had to call. The cups were not washed properly- still with stains and the stirrer was reused! My room door was jammed and fixed at 11.30 p.m! Staff was not well informed. Communication was also bad as the staff keep giving out wrong information. During meetings water was supplied in jugs covered with a plastic plate. Kept spilling but staff refused to supply mineral water.Breakfast selection was poor but lunch spread was good.
- Official Description (provided by the hotel):
- Strategically located within the main business hub of Ipoh city center, Tower Regency Hotel & Apartments combine refined luxury with unparalleled accessibility to provide a uniquely sophisticated living experience. ... more less
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