Greeted by friendly and helpful staffs but disappointed with the room and overall maintenance of the hotel. Was expecting more from holiday villa as its a reputable resort.
Below were the issues with the room encountered:
- very difficult to access into the room. Door knob problem.
- room had no phone. Receptionist apologzed for inconvenience as there was lightning strike a week before.
- toilet sink height is higher than normal. A shorter person would probably have to tip toe.
- toilet shower and beday device had leaks.
- daybed coffee table had nails sticking out.
- the safety deposit box is so tiny that you can carry it out of the room and run with it.
- switches are poorly placed and designed. Some were hidden behind the lights and were not locatable until maintenance ppl pointed it.
Below are the notable experience:
- friendly and helpful staffs who always smiled
- maintenance and housekeeping are efficient and quick to response
- King size bed is clean
- Official Description (provided by the hotel):
- Surrounded by lush greenery and secluded palm-fringed beaches fronting the South China Sea, Holiday Villa Beach Resort & Spa Cherating has the ideal facilities for family vacations and honeymoons, in addition to corporate meetings and team buildings. Situated 47km from Kuantan, the capital city of Pahang, the beach in Cherating is a haven amongst avid surfers who come from all over the world each year to especially enjoy the ride of the ocean waves. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Villa Cherating Hotel Kuantan
- Holiday Hotel Kuantan
- Holiday Hotel Cherating