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“Not That Bad After All !”

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Grand Continental Kuantan
Ranked #33 of 44 Hotels in Kuantan
Reviewed July 3, 2012

Read through the reviews but still went ahead to book a Family room through Asia Travel.com for RM250 per night (Incl 3 breakfast, in fact 4 as the staff were kind enough not to charge my younger 11yrs old kid). Main reason for booking this badly reviewed property was that my bus arriving at the terminal would be within walking distance to the place. You can see this bright yellow building just next to MS Hotel when the buses / cars turns into the town from the expressways.

I was a wee bit apprehensive upon arrival. Yes, this is an old old property which deserves a thorough uplifting. But for around SIN$100, having a Family Room (triple bed) at a central location, how much more can I expect. The room at 11 floor which I had was clearly a refurbished room. The toilets were clean & functioning well. LCD TV, safety box, extra pillows...well you get all that's expected from most hotels. Yes, true that they do not provide the usual 2 bottles of drinking water.

The Chinese restaurant within the property seems to be quite popular. It was quite crowded on my first night. And it was fully booked for an marriage occasion on my 2nd night. Hence, no opportunity to try it out.

Breakfast was okay, nothing to shout about. The proximity to the Berjaya Mega Mall is a plus plus plus. The Malay chicken rice stall round the corner deserves at least a mention here.

All in all, I did not regret very much checking into this hotel.

Room Tip: Pay a wee bit more for the rooms in the "executive floor".
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  • Stayed: June 2012, traveled with family
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Thank BeHappy1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 - 74 of 93 reviews

Reviewed February 8, 2012

Pros:
1) Strategically located in city centre.

2) Walking distance to - a shopping mall (Berjaya), a private hospital, 'makan places' (eateries) - mamak & night market (Saturday night).

3) Room was ok, cleanliness and everything was in order.

Cons:
1) If you choose to park your car at the covered parking area, be careful when you're going up and coming down as it is a bit stiff.

2) Buffet breakfast - ok, and nothing extra. If you are lucky, you might be able to see the supervisor having breakfast next to you, hahaha...

3) No complimentary in-room wifi & newspaper.

4) For 1st timer, you might have a difficulty in finding the hotel's lobby from the covered parking area.

  • Stayed: December 2011, traveled on business
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1  Thank Norazlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

Need to review the price are not reasonable for the room. Old room and the towel too old to used it.

  • Stayed: February 2012
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Thank Mahzan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2012

This hotel is quite old.

if you had no choice and you have to check in this hotel, please, do not take room 815.

the air conditioner is so loud its like sleeping inside a helicopter cabin.

the bed spread is old and looks like a spent rag....the sheets are not so white too.

the shower attachment needs some serious repair.

If you can...spend a little more and stay somewhere else....i was surprised to see there were other hotels nearby....its good i was here only for a very short stay.

  • Stayed: February 2012
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2  Thank nat_minero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

If you do not have too high an expectation this place is quite ok. Rooms and decor are typical and standard. The location is excellent as it is in the centre of town and within walking distance to many places of interest.
I was given free wifi for all the days of my stay there.

  • Stayed: April 2011, traveled on business
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1  Thank AndrewYew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2011

This is my second time staying here and it is still not as what I expected. The rooms and reasonably clean - it can be cleaner but the "stuffy" environment just doesn't make it a comfortable place to stay. I had my air-cond leaking and the whole carpet was wet when I woke up in the morning.

Room Tip: Tell the receptionist you would want to check the room first.
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  • Stayed: July 2011, traveled on business
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1  Thank rivalpine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2010

Frequently travel on business trip.

Receptionist said that all rooms have wireless..... ONLY to find out that it is NOT free AFTER I had checked in. Should have told me upfront and not after I'd checked in. Felt cheated.

Worst, all the "prepaid" card to use the wireless had expired. I cannot even purchase it and was told that the lobby wireless is also down.

Room is clean but old. Towels are old. Kettle is old. Swimming pool "lock".

No mineral water provided. Tap water NOT clean at all thus equal to NO drinking water and cannot make coffee/tea.

With the room rate they charge, they should have provided better service/facilities.

  • Stayed: July 2010, traveled on business
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2  Thank kap5346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 44 Hotels in Kuantan
Price Range: $27 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan

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