I travelled to Kuantan in 2008 with my friend and brother and they will always have a dear place in my heart. The hotel itself is gorgeous and the rooms and amentities are nothing short of beautiful. My friend was unfortunatly admitted to hospital whilst we were staying in Kuantan as a result of some issues she had. Major Nasir (the head of the security dept) was our saviour during the 4 extra unplanned days we ended up spending in Kuantan as a result of the hospital stay. As 20 year old travellers the hotel accomodated us in every way possible. They drove us to the clinic and to the hospital. Every day that my friend was in the hospital they visited her in their own time (even without me and my brother) and took her muffins and fresf fruit that she like from the hotel as she wasnt very fond of the hotel food. Major Nasir drove us every morning to see her in the hospital and arranged rooms at our original price for the extended night and they arranged our ammended travel details.
In an extremely difficult time I was in absolute awe of how hospitiable all the staff were. They made the effort to know our names and do absolutly anything they could to help us. It never felt like any thing was too much trouble with any of the staff at Swiss Garden.
I will never forget the how truly amazing all the staff were to us and we are forever grateful.
- Official Description (provided by the hotel):
- Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more less
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- Also Known As:
- Swiss-Garden Hotel Kuantan
- Swiss-Garden Resort And Spa