We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Swiss-Garden Beach Resort Kuantan
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Parking
  • Breakfast included
View Hotel
  • Free Wifi
View Hotel
  • Free Parking
  • Restaurant
View Hotel
  • Free Parking
  • Pool
View Hotel
  • Free Wifi
  • Room Service
Skytree Hotel(Kuantan)
View Hotel
Vistana Kuantan City Centre(Kuantan)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,036)
Filter reviews
1,036 results
Traveler rating
172
436
293
77
58
Traveler type
Time of year
LanguageAll languages
More languages
172
436
293
77
58
Show reviews that mention
All reviewsswiss gardenchinese restaurantgarden terracegames roomswiss deliswimming poolbatik paintingdim sumgreat poolprivate beachclean beachbreakfast buffetseafoodfamily vacationmonsoon seasonthe south china seaextra bed
FilterAll languages
Updating list...
615 - 620 of 1,036 reviews
Reviewed August 14, 2013

We stayed for two nights w 2 kids n 4 adults in a family room. Room w 2 single beds a one king size. Confortable except the bathroom is too small n cramp. Too small for average asian. Breakfast not much.

  • Stayed: August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank DrHanifah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded August 16, 2013

Tank you for selecting Swiss Garden Resort and Spa as your choice hotel during your recent stay in Kuantan. We thank you for taking the time to give us the feed back on the services and facilities available and will look into areas mentioned that can be improved on.
Currently we are upgrading our garden view rooms and these renovations are expected to be complete by December
Once again thank you for the feedback and we look forward to you staying with us on your next visit to Kuantan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

Just stayed at the Swiss garden for 12 nights because of business. I found it to be pleasant but a little dated and tired looking. In their defence there is quite a lot of internal refurbishment taking place so I am trying not to sound too unfair. The position of the hotel is a little isolated but many may see that as an advantage. The beach is very close by and the pool is well used. The internet for business purposes was just enough although I am not heavy on downloads. The room was very dark decor for my taste but suited the generally old feel to the place. All of the food was of good quality although the breakfast changed very little whilst I was there. I can see that for families it is probably a reasonable choice as the facilities although not numerous were enough to keep the youngsters amused. It also must be sais that I was there during Hari Raya so that may have had a direct influence. It is not a bad hotel but just needs some loving care to get it back in line.

Stayed: August 2013, traveled on business
Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded August 16, 2013

Thank you for taking the time to pen your thoughts during your recent stay in Kuantan. We have noted your comments on the property and are pleased to inform that the renovation and upgrading works are ongoing and a total of 142 rooms are expected to be completed by December 2013. This is a first in a series of upgrading works that are being executed in line with our Swiss garden International brand standards.
We once again thank you for the feedback received and we hope that on your next visit to Kuantan, Swiss garden Resort will be your choice Hotel to stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

Taxi from airport was 40 ringgit. Quite reasonable. Staff were very pleasant especially Ramish who went out of his way to help. Rooms were well set out but a bit old fashioned. Grounds were good. Resort very comfortable and all staff friendly and obliging. Class the resort as 3.5 stars but will improve after refurbishments.

Stayed: July 2013, traveled with friends
1  Thank Bob Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded August 9, 2013

Thank you for staying with us at Swiss garden Resort Kuantan. We thank you for your positive feedback on our staff especially Ramesh who would be further motivated to strive towards service excellence.
We are currently renovating 142 rooms which will be completed by the 1st week of December 2013 in line with our Swiss garden brand standards. This is the 1st in a series of upgrading works being undertaken to improve the guests experience at the Hotel.
We once again thank you for the feedback and look forward to welcoming you back to Swiss Garden Resort during your next visit to Kuantan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 2, 2013

- Stayed for 4 nights to do kitesurf lessons on Balok Beach. Perfect location for what we came for.
- Hotel is big ... but looks run down.
- Breakfast is ok and the restaurant does some decent food.
- Met the General Manager who is very friendly and wants his customers to have a great stay. I appreciated the fact that he told us that if we have a problem with anything then we should ask to talk with him directly.

In general this hotel is okay but needs some work done to modernise it. However, if you have any problem with anything then the General Manager is always there to help you out!

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AmykWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded August 6, 2013

Thank you for staying with us at Swiss Garden Resort and Spa Kuantan during your stay in Kuantan. I do remember meeting you and your husband at our Swiss Deli where you had mentioned that you had come down for Kitesurf lessons.
We are pleased that you had enjoyed your stay and have noted your feedback on the condition of the Hotel and are pleased to inform that we are currently upgrading 142 garden view rooms
We have just also finished the construction of our rubble wall at the beach which further enhances the privacy of the beach.
We do hope that you would stay with us when you next visit Kuantan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

We arrived at 1.30pm and the reception allowed us to check in. The resort just next to the beach and can really feel the sea breeze at the lobby. Lobby is very specious and furnished with nice sofa. I am very enjoy the moment sitting at lobby sofa to chilled and enjoy the sea breezing. We enjoy the beach and the pool. Room furniture is a bit old and outdated. Plenty of facilities eg: gym room, game room, spa and other scheduled activities. Easy to find local Chinese or Malay restaurant near by. Cherating beach is 30-40 min away.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shine_Lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded August 2, 2013

Thank you for selecting Swiss garden Resort Kuantan as your choice Hotel during your recent stay. We are truly appreciative of the feedback that you have given and would like to update that we are currently in the process of upgrading our garden view rooms comprising of 142 units. The upgrading exercise would be completed by the 1st week of december. We thank you for the feedback and do hope that you would give us an opportunity to serve you during your next visit to Kuantan.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews