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Reviewed May 22, 2013

The resort is really beautiful but what really impressed us was the beach which was really relaxing. The services of the Hotel are really genuine whereby you can see the staff are really concerned of their guests. The breakfast and dinner buffets at the main restaurant were very tasty and during the duration of our stay we had all our meals there. The rooms were clean but were a bit old. We will recommend this Hotel to our friends.

  • Stayed: May 2013, traveled with family
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Thank leeian222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded May 23, 2013

Thank you for selecting Swiss Garden Resort and Spa as your choice Hotel during your recent stay in Kuantan. We are are glad that you have especially enjoyed the services rendered by our associates who will be further motivated by your positive feed back.
The breakfast and Dinner menus are continously upgraded to suit the taste of our esteemed guests.
We look forward to meeting up with you on your next visit to Kuantan, staying with us at the Swiss Garden Resort and Spa .

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Reviewed May 10, 2013

Stayed for 2D1N at the spacious family room with 1 single king size bed and 2 twin single bed . The room was very clean but the furniture quiet aging , really hope hotel mgt do something on it . Got warm welcome from the hotel staff . The lobby was beautifully decorated and very presentable , according to the staff , it just undergone refurbishment . The hotel was very peaceful , with huge swimming pool and just beside the clean beach and calm sea ... really nice to have ocean swim . Other facilities , the playground, rabbits , tortoise and the games room were the main attraction to my kids , they really enjoyed it ! The outdoor jacuzzi , the gym and the sauna main attraction to the adults . Another attraction , the morning nature wonderful view of the sun rise . The breakfast and the BBQ were very great . The hotel will be more happening if they have some water sports ...an attraction to the youngsters . Definately , will return back for another great holiday ...........

Room Tip: Booked for family room if you have 4 kids ...
  • Stayed: April 2013, traveled with family
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1  Thank wazaruha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded May 12, 2013

Thank you for your positive feedback on Swiss Garden Resort and Spa Kuantan. We are currently in the midst of preparing for our room renovations which will commence on the 1st July 2012. We will be renovating a total of 142 rooms.
We have just completed our enhancement of our beach and will soon commence work on our landscape.
All these are in line with making Swiss garden Resort and Spa Kuantan the choice Hotel to stay in Kuantan.
We do look forward to meeting up with you on your next visit to Kuantan.

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Reviewed May 10, 2013

Stayed here for 2 nights, everything is good, the hotel is up to the standard, room is spacious, hotel breakfast is great, beach is clean , good resort for a short break, just a distance to Kuantan Town but is ok if you want to away from the bustling city life

  • Stayed: August 2012, traveled with friends
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Thank ngsiewcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded May 12, 2013

Thank you for your positive feedback on our Resort and we are truly appreciative of your comments especially on our staff and also on the buffet breakfast which we are constantly enhancing. This is in line with our brand standards and these feedbacks will be passed on to our staff to further motivate them on enhancing guest satisfaction.

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Reviewed May 7, 2013

What a wonderful place to relax...beach was excellent- clean and spacious for beach side activity. It is a place where you just can lounge doing absolutely nothing other than enjoying the breeze while catching a nap kind of place.Food joint is just a walking distance if you feel like eating local food. Room is clean with good facilities. Breakfast spread can be improve but it still good. Great place to spend with your family. Will definitely go there again !

  • Stayed: March 2013, traveled with family
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1  Thank Rina_Azman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded May 12, 2013

Thank you for your positive feedback on our Resort. We have just completed the enhancement of our beach with the inclusion of a rubble wall. The beach is daily cleaned as part of our environment enhancement projects and one of our key selling points on our resort is the beach. Your feedback on the product and services are appreciated and we do look forward to meeting up with you on your next visit to Kuantan

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Reviewed May 7, 2013

My wife and I visited Swiss Garden Kuantan for the first time last week. We were looking for a quiet idyll and found just that. Relaxation in splendid surroundings, matched by really caring staff made for a hugely enjoyable week. We were struck from the very first by how much the staff concerned themselves with every aspect of our comfort, but in an unassuming way..they were "not in our face", but if we needed anything, they were there to help.

Room Tip: Rooms away from the lifts offer less passing traffic and are therefore quieter. The higher the better.
  • Stayed: May 2013, traveled as a couple
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1  Thank johnc1551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this reviewResponded May 10, 2013

Thank you for selecting Swiss Garden Resort and Spa as your choice Hotel during your stay in Kuantan recently.
We are appreciative of your very positive feed back during your stay especially on the services rendered by our staff that were excellent and this will spur us to achieve greater standards.
We do hope that you will select Swiss Garden Resort and Spa Kuantan during your next visit to Kuantan and we do look forward to meeting up with you
Thank You,

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