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“Nice budget hotel”
Review of Parkland Hotel

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Parkland Hotel
Ranked #1 of 9 Hotels in Brinchang
Reviewed May 30, 2014

Stayed here for 3 nights. Value for many, got a free upgrade from a twin to triple room. Staff may come across as unfriendly at first glance, however, if you have any queries, they are quite knowledgable and are willing to attend to your questions. Located in the heart of Brinchang Town, within walking distance to the big red strawberry farm and 5 minutes from the night market (available open on Friday & Saturday night). Many affordable eateries to choose from and a few massage joints are available too.

The hotel itself is basic but clean and comfortable. However, take note that there is no elevator for this hotel and I was given a room on the highest floor (4th floor), i don't mind climbing but it might be taxing for those travelling with children or elderly. Also, there's no phone in the room.

  • Stayed: May 2014, traveled with friends
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5  Thank AsyrafAsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded October 17, 2014

Dear valued guest,

Thank you for taking time to review your stay with us.

Your positive review is encouraging to everyone of us at Parkland Hotel. We will look into our front desk colleagues soft skill and look to improve in that department.

Our management has since decided to install in a lift in the property and we expect it to be in service early 2015.

We hope to see you again soon.

Thank you.

Cheng

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74 - 80 of 128 reviews

Reviewed May 3, 2014

Stayed there for two nights, no other option as it was holiday season and most other hotels fully booked and the rest looked worn out and old. The room is ok for the price but very smelly so that we need to open the window all the time and it was cold as it rained heavily everyday. Staff were very unhelpful ad there were three staff that time but dont even bother to help out about check in or pricing cos we didnt made any prior booking. I bet thats malaysian style to have more than enough staffs who doesnt do much but talking around. They dont have lift and we stayed on 3rd floor but it was ok as exercise.

  • Stayed: April 2014, traveled as a couple
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2  Thank tokolicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded October 17, 2014

Dear valued guest,

Thank you for taking time to review your stay with us.

I am sad to learn about your disappointing experience during your stay with us. We will look into re-training our front desk colleagues in order to improve their soft skill.

We hope that you will accord us the opportunity to serve you again the future.

We hope to see you again soon.

Thank you.

Cheng

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Reviewed May 3, 2014

Staff very helpful and hotel clean and tidy for price paid. Its in brinchang though and seemed a bit more going on just down the road at tanah rata. Not many British here so great to escape the masses and its the start of the hikes to the various routes

Stayed: April 2014, traveled as a couple
1  Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded October 17, 2014

Dear valued guest,

Thank you for taking time to review your stay with us.

We hope to see you again soon.

Thank you.

Cheng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

We stayed here for 2 nights with friends. The room is clean and the price we paid was good. We had some stains at the bed sheet, but they were fresh washed, maybe the could not remove them. The bed was good and we had enough hot water to shower. Toilet is clean and well maintained. Front desk staff was very helpful during our stay.

There is no lift in the hotel, so it could be inconvenient when you need to carry heavy luggage up the floors. The soundproof is really poor. We could hear other customers talking and walking in the corridor very clearly as if they were just outside our room's door. They don't offer breakfast but next door there is a small cafe which offers some

If you are looking for a good clean Budget Hotel take it.

  • Stayed: April 2014, traveled with friends
    • Value
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2  Thank angelak900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded June 30, 2014

Dear valued guest,

Thank you for reviewing your stay with us.

We are happy to learn that your stay has been satisfactory albeit some teething issues. We have alerted our laundry service provider regarding less than satisfactory washing quality and our management has taken action to replace all of our existing bed linens.

As a budget hotel, we are focused on providing our guests with high-quality basics hence we are unable to provide further add on such as breakfast.

We hope to see you again soon.

Thank you.

Sincerely,
Cheng

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Reviewed April 10, 2014

Pros
1. Newly renovated
2. 32"LCD TV wall mounted c/w astro channel
3. Hot Hair Dryer
4. Hot Shower
5. Clean interior and toilet
6. FREE unlimited refill of drinking water ( Hot&Cold H20 )
7. WIFI - speed acceptable 7/10
8. Location strategic @ Brinchang town centre

Cons
1. No Elevator- have to climb staircase, not suitable for the elderly,disabled, and highbloodpressure
2. No Breakfast - but walking distance easily available variety of foods
3. Limited Parking Space - weekdays night is hard to find parking spot, imagine weekends.

Overall 8/10

Room Tip: Higher floor less noisy, provided you have to climb staircase Lower floor more noisy, since near to...
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  • Stayed: March 2014, traveled on business
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4  Thank darkdevilrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded April 14, 2014

Dear valued guest,

Thank you for choosing to stay with us and spending time to review your experience!

We are happy to see that you have enjoyed your stay and thank you for pointing out our facilities.

Limited car park space is certainly an issue but sadly our discussion with the local authority has yet to come to any positive conclusion. We hope to solve this problem in due course.

Thank you.

Sincerely,
Cheng

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Reviewed April 7, 2014

Stayed here for 1 night with my friends. Has booked this hotel thru booking.com with 4 twin/double room and 1 triple room. Check in process was very easy. But one of my friend has request room at 1st / 2nd level. But they said they did not know about that.

Location. It is near to restaurants and eateries, and also within walking distance from Brinchang night market so shopping is really convenient. The room is clean and modern although it is a bit small for the price we paid.Good bed and good shower. Just the water heater cannot use more than 15mins. So cannot enjoy more time in shower. If it can be solve this problem. It will be great. Toilet is clean and well maintained. Front desk staff was very helpful during our stay.

There is no lift in the hotel, so it could be inconvenient when you need to carry heavy luggage up the floors. The soundproof is really poor and we could hear other customers talking and walking in the corridor very clearly as if they were just outside our room's door. The public parking space are limited especially when the location is near to the night market so finding car park could be a problem.

Room Tip: Always request for 1st or 2nd floor. They do not have elevator so u have to walked stairs up. Not su...
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  • Stayed: April 2014, traveled with friends
    • Value
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1  Thank keihahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded April 14, 2014

Dear valued guest,

Thank you for choosing to stay with us and spending time to review your experience!

I am regret to learn that the room arrangement has been less than satisfactory. On the other hand, I am extremely pleased to learn that you like the cleanliness of the room.

We are always striving to improve our customers' experience and your suggestions is highly valuable.

We hope to see you again...soon!

Thank you.

Sincerely,
Cheng

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Reviewed March 23, 2014

we booked 2 rooms and unfortunately only got 1 room with queen size bed and my friends got 2 single bed. we advised you to bring sufficient cloth to wear because the whether at Cameron is so cold at night and the blanket/comforter provided by the hotel was not very sufficient to warm you.

the hotel was nice, friendly but no specific car park for hotel visitor. the brinchang area was full but we managed to get our parking.

  • Stayed: March 2014, traveled as a couple
    • Value
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Thank PFantagiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParklandCameron, General Manager at Parkland Hotel, responded to this reviewResponded April 14, 2014

Dear valued guest,

Thank you for choosing to stay with us and spending time to review your experience!

We have noted the negative experience you had during your stay and will look into ways to improve it.

We hope to see you again...soon!

Thank you.

Sincerely,
Cheng

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Parkland Hotel

Address: No 45 Jalan Besar, Brinchang 39100, Malaysia
Location: Malaysia > Pahang > Cameron Highlands > Brinchang
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #1 of 9 Hotels in Brinchang
Price Range: $21 - $49 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Parkland Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Situated in the center of Brinchang town, Parkland Hotel has 30 newly renovated rooms. All rooms are attached with modern comforts, WiFi internet access and satellite TV. ... more   less 
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Also Known As:
Parkland Hotel Cameron Highlands/Brinchang

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