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“Horrible”
1 of 5 bubbles Review of E Resort

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E Resort
Kuala Lumpur, Malaysia
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Horrible”
1 of 5 bubbles Reviewed December 3, 2013

We stayed at a place called the Jean Apartment @ E Resort booked through Agoda. And it turned out to be quite a nightmare. We were trying to get a last minute booking and hence had very few options to choose from. But we didn't know that we were in for such a horrific experience. The first apartment given to us was very dirty, i just had to look under the sofa cushions, to realize that it has not been cleaned in a long long time! We asked for a switch, and the guy managing the place agreed, but the second one wasn't much better either- the bathrooms were dirty with most of the furnishing missing, so were the bed covers and all other furniture. Luckily we had booked only for a night! We realized that these apartments are usually booked by really big groups of people (we saw around 20 pairs of shoes in the apartment next door) and we got cheated in to paying a huge sum of money for a group of 5 adults and 2 kids! We just tolerated the place for the night and packed up first thing in the morning and left.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ShubaKrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Traveler rating
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    1
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    11
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Rating summary
  • Location
    2.5 of 5 bubbles
  • Rooms
    1 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed August 11, 2013

We were given 3 rooms at the basement which look more like unwanted rooms. There were spoilt toilet seats, unwanted slippers and broken furnitures outside the rooms. The tap of the room is spoilt. The floor was very very dirty. The blanket given looks and feels dirty. You can even feel the springs in it when you are sleeping. The only thing in the room that looks new is the bed frame.

You can actually see the silhouette of the person bathing in the corridor. Didn't enjoyed my 2 nights stay there.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jeannnnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about E Resort

Property: E Resort
Address: Lot 166, Equatorial Hill Resort | Kea Farm, 39100, Malaysia
Location: Malaysia > Pahang > Cameron Highlands
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #52 of 54 B&Bs / Inns in Cameron Highlands
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — E Resort 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Studio Suite Apartment with Balcony, 2 Bedroom Apartment with Balcony, 3 Bedroom Apartment with Balcony ... more   less 
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