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Sri Enstek Hotel
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Reviews (202)
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All reviewsclose to the airporttransit hotelrooms are smallroom was cleanevery hourlight breakfasttune hotelsepang circuitonline checkpick up and dropklia airportindian foodgood pointsplenty of food optionsextra feecost myrfree bottle
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144 - 149 of 202 reviews
Reviewed January 10, 2014

We booked this as we needed a transit hotel near the LCCT for a flight coming in from Banda Aceh at 8:30pm and leaving for Krabi at 7am, the reviews said it was convenient and clean. However, we had nothing but a terrible experience...

Firstly, we waited an hour for the transfer from LCCT to the hotel, despite 3 phone calls to the hotel. We were constantly told he was "on his way". When he finally arrived, the van was full of passengers and their luggage and they rammed us in with them, the luggage from another passenger landing on someone's head! The 10 minute transfer was done at ridiculously high speed, with all the passengers hanging on for dear life, and the poor 6 year old boy that had been forced to sit on his mother's lap as they had jammed us all in, was being flung about as she tried to hold him and stay in her seat!

We checked in, which was a smooth process, but had to pay 70 MYR for the transfers, being more expensive for the one back to the LCCT, as it was at 5am. When we got to our room, 115, it was a windowless box.... I had paid for a Superior Queen, which was more than the standard room, and the bed was a standard double (5') and not a Queen at all! With our 2 roller bags and 2 rucksacks, there was no room to walk around the bed and the bathroom was almost as big as the room! The room was in the middle of the building, with no windows...

We walked out to the restaurant that's advertised as being nearby and realised that we were in the middle of a retail park, that hasn't opened yet, or has opened and closed down again! The restaurant was little more than a street cafe that sold Malay and Indonesian food, with the menu in Malay, so I didn't eat and my other half guessed at something...

When we checked out at 5am, we had received a wake up call at 4:45am, which was handy, as my alarm at 4:30 hadn't gone off... That's actually the only good thing I can say about the place.

It's expensive for what it is and I wouldn't stay there again!

Room Tip: Is there a good room???
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank louisamaskell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2014 via mobile

Amazing place for the price we paid for the family room. Room was clean including the bathroom. The family room had for huge bunk beds which were comfortable. The best thing about the room was the customer service. They were very accommodating and even helpful when we were short on the amount owed due to not having the correct currency. Would recommend to everyone especially in a short transit at the airport.

Stayed: January 2014, traveled with family
2  Thank AbhyMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013 via mobile

They provide an airport shuttle to/from KLIA and LCCT for an extra fee (~ 25min away from KLIA).
Staff very friendly.
Hotel clean and modern.
Good location not very far from the airports.
I would definitely stay there again.

Stayed: December 2013, traveled with friends
1  Thank layb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

I paid 90myr for a room here after having stayed at Westin KL for a week at 650myr a night. Hence I did not have high expectations but I was pleasantly surprised. The hotel is new, the room was clean and in condition and it feels safe. Staff are friendly and I would come here again if stuck at KL airport.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank simon26333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013 via mobile

Having tried other options near kl airports and been unimpressed this came as a nice surprise. Modern clean quiet and near the airports some decent food options nearby. We had the big room with the bunk beds the kids loved it surprisingly spacious.

Stayed: December 2013, traveled with family
1  Thank lostinsaigon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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